C-D-01:2011—Conditions for the delegation of authorities for the calibration and certification of measuring apparatus pursuant to the Electricity and Gas Inspection Act

(revised )

Table of Contents


Revisions Table

This document will continue to be periodically reviewed by Measurement Canada to ensure its effectiveness with respect to its objectives. The following revisions are authorized by:

Alan E. Johnston
President
Measurement Canada

Record of change
Date of Revision or Addition Language Section Nature of the Revision or Addition
English and French Throughout the document Clarified monitoring requirements in sections 9.0 and 10.0. Removed section 9.14 Product Audits and any reference in the document to product audits. Updated the titles of Measurement Canada reference documents.

Previous Revisions Tables

Authorization

The mission of Measurement Canada, an agency of Industry Canada, is to ensure equity and accuracy where goods and services are bought and sold on the basis of measurement, in order to contribute to a fair and competitive marketplace for Canadians. Measurement Canada ensures that goods and services are measured accurately by:

  • requiring that measuring equipment used in trade be approved and inspected;
  • investigating complaints received from businesses and consumers who believe they have not received accurate measure;
  • requiring that measuring apparatus and standards be calibrated and certified or designated; and
  • administering and enforcing the Weights and Measures Act and the Electricity and Gas Inspection Act.

Delegation of authorities is a voluntary program that authorizes qualifying organizations to perform calibrations and certifications.

The concept of a program to delegate some of the functions of the President of Measurement Canada was developed as a result of Measurement Canada implementing the recommendations from trade sector reviews. In the preparation of C-D-01, extensive use was made of existing quality management system standards issued by the International Organization for Standardization (ISO) and Canadian Standards Association. Measurement Canada wishes to acknowledge the use of these well recognized documents in the development of this delegation of authorities program.

The first revision to C-D-01:2003, which became C-D-01:2006, established ISO 9001:2000 as the basis of the quality management system requirements, effectively replacing ISO 9002:1994. C-D-01:2010 (revised ) established ISO 9001:2008 as the basis of the quality management system requirements, effectively replacing ISO 9001:2000.

Delegations of authorities issued to organizations under the C-D-01:2003 or C-D-01:2006 conditions will remain valid under the C-D-01:2010 delegation conditions. Any references to C-D-01:2003 or C-D-01:2006 shall be deemed to also include C-D-01:2010.

In the edition, the criteria expand the scope of the program to include the calibration and initial certification of electricity meter calibration consoles.

In this edition of C-D-01:2011, the requirements for monitoring organizations delegated under C-D-01 have been modified and references to other updated documentation have been made.

This document is issued pursuant to section 26 of the Electricity and Gas Inspection Act and section 4 of the Electricity and Gas Inspection Regulations. It has been produced under the authority of the President of Measurement Canada for the purposes of this delegation of authorities program.

This document will continue to be periodically reviewed by Measurement Canada to ensure its effectiveness with respect to its objectives.

Alan E. Johnston
President
Measurement Canada

Sonia Roussy
Vice-President
Innovative Services Directorate
Measurement Canada

Signed

Revision Process

Revisions to C-D-01 and C-D-01-G will be processed as follows:

The revision status to the conditions and guide will show as the name and year of revision and for minor revisions, the date of the revision in brackets [revised 200x-xx-xx]. The year of revision within the name of the standard will only change to denote a major revision.

Editorial changes (e.g. grammatical, spelling, wording) will be processed as required, without consultation by the Innovative Services Directorate of Measurement Canada.

Changes to the structure, format and content that do not require external consultation (no change to the conditions) will be processed by the Innovative Services Directorate after consultation with the Alternative Service Delivery Standing Committee.

Major changes to the conditions will be processed by the Innovative Services Directorate after stakeholder consultation has taken place.

Introduction

Under this delegation of authorities program, the organization seeking to receive delegation of authorities (the applicant) shall satisfy Measurement Canada that an acceptable quality management system has been developed and implemented. A properly designed and implemented quality management system assures that all measuring apparatus, monitoring and measurement equipment and related records meet and continue to meet minimum conditions. Objective evidence that such a program is in place provides Measurement Canada with the confidence required to ensure that accuracy and equity in trade measurement is maintained.

The conditions stipulated in this document are set out in the following manner:

  • a reference to specific quality system conditions from ISO 9001:2008 Quality management systems - requirements; and
  • additional Measurement Canada conditions are included following the quality system conditions.

Organizations may structure their quality system documentation in any fashion, as long as all of the ISO 9001:2008 conditions and the additional Measurement Canada conditions are adequately addressed. The ISO based quality system conditions are identical to the ISO based quality system conditions contained in S-A-01. Applicants can choose the option of addressing both S-A-01 and C-D-01 conditions in one set of quality system documentation.

Note: ISO 9001:2008 registration is not a requirement of this standard unless it is the only prerequisite that is met when applying for the purpose of section 1.2.1.

For the purposes of section 10.0, organizations not accredited to S-A-01 are required to be CLAS certified or ISO 9001:2008 registered.

This document is intended to be used in conjunction with:

  • Measurement Canada document C-D-01-G, Delegation of Authorities Guide; and
  • the applicable ISO Guideline document, ISO 9000:2005 Quality Management Systems - Fundamentals and Vocabulary.

The information contained in these supplementary documents is not additional conditions. These documents provide guidance, direction, and clarification regarding the development, implementation and maintenance of quality systems that are intended to satisfy the conditions contained in C-D-01.

1.0 Scope

This document contains the quality management systems criteria and administrative conditions that organizations must meet in order to receive delegation of authority to perform calibration and certifications. Compliance with all of the relevant criteria and conditions defined in this document is a prerequisite to obtaining and maintaining any delegation received.

Additional information in the guide for section 1.0

1.1 Applicability

This document applies to all organizations seeking to receive delegation of authority from Measurement Canada to perform calibration and certifications pursuant to the Electricity and Gas Inspection Act.

Additional information in the guide for section 1.1

1.2 Scope of Measurement Canada's Delegation of Authorities Program

The scope of this program is presently limited to the following activities pursuant to the Electricity and Gas Inspection Act:

1.2.1 Calibration and Certification of Temperature, Pressure and Dimensional Measuring Apparatus used in the Natural Gas Sector

Prerequisite for organizations who may apply to calibrate and certify measuring apparatus:

  • organizations which are Calibration Laboratory Assessment Service (CLAS) certified;
  • organizations which are currently accredited by Measurement Canada for the verification and/or reverification of meters; or
  • organizations which are currently ISO 9001:2008 registered.

Additional information in the guide for section 1.2.1

1.2.2 Calibration and Recertification of Electricity Meter Calibration Consoles

Prerequisite:

  • organizations which are currently accredited by Measurement Canada for the verification and/or reverification of electricity meters may apply to recertify their own electricity meter calibration consoles and/or electricity meter calibration consoles owned by other accredited organizations,.

1.2.3 Calibration and Initial Certification of Electricity Meter Calibration Consoles

Prerequisite:

  • organizations which are currently delegated to recertify electricity meter calibration consoles may apply to initially certify their own electricity meter calibration consoles and / or electricity meter calibration consoles owned by other accredited organizations.

1.3 Eligibility

Measurement Canada accepts applications from organizations that are incorporated under the laws of Canada or the laws of one of the provinces.

Any organization willing to comply with the conditions established in this document may apply for delegation of authorities to perform calibrations and certifications at specific sites in Canada, the United States of America and Mexico. In making such an application, the organization agrees to abide by Measurement Canada's policies and procedures related to the delegation of authorities program and processes.

Note: With regard to applications from organizations in the United States of America and Mexico, additional review of the organizational status must be conducted by Measurement Canada prior to the acceptance of the application. These organizations are not required to be incorporated under the laws of Canada or the laws of one of the provinces, but they are required to be an established legal entity in their respective country.

2.0 Definitions

For the purposes of this document, the definitions included in the Electricity and Gas Inspection Act and Regulations are applicable and shall supersede any ISO definition.

The definitions set out in the following documents shall apply except where superseded:

  • Electricity and Gas Inspection Act and Regulations;
  • ISO/IEC Guide 2, Standardization and Related Activities - General vocabulary;
  • ISO/IEC Guide 99, International Vocabulary of Metrology - Basic and General Concepts and Associated Terms (VIM);
  • ISO 9000:2005, Quality Management Systems - Fundamentals and Vocabulary.

In addition, the following definitions apply:

Act:

the Electricity and Gas Inspection Act.

Authorized service provider:

an organization that has been delegated authorities for calibration and certification pursuant to the Electricity and Gas Inspections Act.

Certification:

certification pursuant to section 5 of the Electricity and Gas Inspection Act and for the purposes of this document includes re-certification.

CLAS:

Calibration Laboratory Accreditation Service (CLAS). A Standards Council of Canada, in cooperation with the National Research Council (NRC), program to accredit calibration laboratories.

Legal requirements:

all pertinent conditions contained in the applicable act, regulations, specifications and any related documents used for the purposes of administering the act and regulations.

Measuring Apparatus:

an apparatus that is required for measurement or examination of electricity, gas, or meters.

Regulations:

the Electricity and Gas Inspection Regulations.

Top manager:

the person who directs and controls the organization at the highest level for the scope of delegation being sought.

3.0 Responsibilities

3.1 Measurement Canada

Measurement Canada shall:

  1. Establish and publish the conditions, policies and procedures regarding delegation of authorities.
  2. Assist interested organizations to acquire and interpret information relevant to the delegation of authorities program.
  3. Review applications for delegation of authorities and verify that each application falls within the scope of the program.
  4. Where applicable, deliver the appropriate technical training to technicians of organizations seeking delegation of authorities.
  5. Review and evaluate quality documentation submitted by applicant organizations and advise applicants of the results.
  6. Following the evaluation and acceptance of quality documentation, conduct a comprehensive evaluation audit of an applicant's ability to comply with all criteria and conditions for specified delegation of authorities.
  7. Where an organization meets the criteria and conditions for delegation of authorities pursuant to the Electricity and Gas Inspection Act, grant the delegation of authorities to organizations which have demonstrated compliance with all applicable criteria and conditions.
  8. Specify any conditions to which the granting of delegation of authorities is subject.
  9. Issue certificates of delegation of authorities to successful applicants and when applicable, prior to any delegation, publish a notice of delegation in the Canada Gazette.
  10. Perform annual surveillance audits of the organization's quality system to confirm the continued adherence to the delegation of authorities criteria and conditions.
  11. As deemed necessary, conduct or authorize inter-laboratory comparison calibrations or proficiency tests, to obtain additional assurance in the organization's ability to provide calibration and certification services that ensure measuring apparatus and monitoring and measurement equipment meet legal requirements.
  12. Evaluate the organization's ability to provide calibration and certification services that ensure measuring apparatus and monitoring and measurement equipment meet legal requirements.
  13. Report the results of any audits to the organizations concerned.
  14. Maintain and publish a list of organizations that have been delegated authorities.
  15. Suspend delegation of authorities for all or part of an organization's scope of delegation of authorities in instances where the organization fails to adhere to the conditions of the applicable act and its regulations and the terms and conditions under which delegation of authorities was granted to the organization and amend the list of organizations to indicate that the delegation of authorities has been suspended.
  16. Recommend revocation of delegation of authorities to the Director, where a delegated organization fails to take corrective action following a suspension of delegation of authorities or the commission by an organization of an offence under the Electricity and Gas Inspection Act and its associated regulations.
  17. Notify a transgressing organization of the pending revocation of its delegation of authorities and, after revocation of delegated authorities, amend the list of organizations to indicate that the delegation of authorities has been revoked.
  18. Publish the notice of revocation of delegation of authorities in the Canada Gazette, Part I.
  19. Inform organizations of any changes to the applicable legislation, regulations, policies and procedures.

3.2 Organization Seeking Delegation of Authorities (Applicant)

An applicant seeking delegation of authorities shall:

  1. Submit an Application for Authorization of Service Providers, in accordance with this standard.

    An application shall be made to Measurement Canada in writing and signed by the top manager of the organization with executive authority and shall include:

    • the legal (registered) name and address of the organization (the provincial or federal incorporation number and the articles of incorporation shall be included if the organization is incorporated);
    • the location of the organization's calibration and certification facility; and
    • the scope of the organization's program.

    Delegation applications will be processed as presented. If an organization wants to reduce or change its application after Measurement Canada has performed a document review or an audit, a new application shall be submitted.

    Measurement Canada will not allow tailoring of applications after an unsuccessful audit. An applicant shall meet all of the applicable requirements for the complete scope of an application.

  2. Develop and submit quality management system documentation (including policies and procedures) to meet the requirements stipulated in C-D-01:2011 - Conditions for the Delegation of Authorities for the Calibration and Certification of Measuring Apparatus Pursuant to the Electricity and Gas Inspection Act.
  3. Implement the quality management system described in the version of the quality documentation that has been accepted by Measurement Canada.
  4. Update and maintain the quality management system as required and obtain approval from Measurement Canada for any modifications to the quality management system prior to their implementation, where the modification may affect the manner in which the organization meets these conditions.
  5. Update and resubmit the quality documentation as required by Measurement Canada.
  6. Provide Measurement Canada representatives with access to the premises and measuring equipment for the purposes of surveillance audits and other quality monitoring activities.
  7. Promptly correct any potential or actual non-conformity to the quality management system that is identified in the course of an audit or otherwise.
  8. Provide Measurement Canada with any information that is required for the purpose of the administration of the Electricity and Gas Inspection Act and its regulations.
  9. Provide Measurement Canada with any information that is required for planning purposes and determination of resource allocation and utilization.
  10. Ensure the confidentiality of the results of any calibration and certification performed, in the case of third party organizations.
  11. Issue calibration certificates, where required, and maintain the quality records required by these conditions.
  12. Ensure that the organization's delegation of authorities remains in good standing.
  13. Pay, upon completion of a delegation audit, an audit fee (section 3.3 of C-D-01);
  14. Modify the quality management system or quality management system procedures to meet any new conditions that may be brought about by changes to legislation or technical specifications.
  15. Report immediately to Measurement Canada any changes in the organizational structure, personnel or measuring apparatus or monitoring and measuring equipment that would affect compliance with the conditions.
  16. Provide services covered under the quality management system, accepted by Measurement Canada, in accordance with the Official Languages Act.
  17. Only claim that it is authorized with respect to those activities for which it has been granted delegation of authorities.
  18. Not use its delegation of authorities in such a manner as to bring Measurement Canada into disrepute, and not make any statement regarding its delegation of authorities which Measurement Canada may consider misleading or unauthorized.
  19. Upon suspension or revocation of its delegation of authorities (however determined), discontinue use of all advertising matter that contains any reference thereto and return any delegation of authorities documents as required by Measurement Canada.
  20. Ensure that no delegation of authorities document, mark or report, or any part thereof, is used in a misleading manner.
  21. In making reference to its delegation of authorities in communication media such as documents, brochures or advertising, comply with the conditions of Measurement Canada.
  22. In the case of organizations calibrating and certifying pressure, temperature and dimensional measuring apparatus, engage in inter-laboratory comparison calibrations or proficiency tests and seek MC's authorization for such exercises or for help to organize such exercises.

3.3 Fees Payable to Measurement Canada

Organizations seeking delegation of authorities pursuant to the Electricity and Gas Inspection Act shall pay, upon completion of a delegation audit, a $1,000 audit fee.

Thereafter, each delegated organization shall pay a $500 audit fee for each surveillance or expansion of scope audit. To qualify as an expansion of scope audit, a document review and an on-site assessment shall be conducted. When surveillance and expansion of scope audits are combined, a single $500 audit fee is payable.

Audit fees are not payable for product audits. Product audits are deemed to be a component of, and are included as part of a delegation, expansion of scope or surveillance audit.

Note: These delegation of authority fees are separate and distinct from the Accreditation Program fees contained in S-A-01.

Additional information in the guide for section 3.3

4.0 Quality Management System

4.1 General Requirements

ISO 9001:2008
4.1

Additional information in the guide for section 4.1

4.2 Documentation Requirements

4.2.1 General

ISO 9001:2008
4.2.1

Measurement Canada Condition

Organizations shall submit documented procedures addressing all of the identified clauses contained in

ISO 9001:2008, and adequately address all of the applicable Measurement Canada conditions.

4.2.2 Quality Manual

ISO 9001:2008
4.2.2

Measurement Canada Condition

For the purpose of obtaining delegated authorities from Measurement Canada, the organization shall clearly state the scope of its calibration and certification program. Organizations not addressing any element of this standard shall clearly demonstrate why the element does not apply to their application.

Additional information in the guide for section 4.2.2

4.2.3 Control of Documents

ISO 9001:2008
4.2.3

Measurement Canada Condition

All document and data changes regarding calibration and certification procedures or changes which may affect the ability of or manner in which the organization ensures that measuring apparatus and monitoring and measuring equipment meet the conditions of the applicable act shall be reviewed and accepted by Measurement Canada prior to being implemented. (See section 11.0 for further details.)

4.2.4 Control of Records

ISO 9001:2008
4.2.4

Measurement Canada Condition

Calibration certificates shall be made available in either official language, in accordance with and as required by the Official Languages Act.

The retention period for calibration certificates is 15 years. Applicants can send copies of all calibration certificates to Measurement Canada for retention or retain the certificates for the required 15-year period.

Quality records shall be made available, on request, to Measurement Canada representatives or those persons in the organization who require such information for the performance of their duties under these conditions.

Additional information in the guide for section 4.2.4

5.0 Management Responsibility

5.1 Management Commitment

ISO 9001:2008
5.1

5.2 Customer Focus

ISO 9001:2008
5.2

Note: Section 7.2.1 Determination of requirements related to product is included as a requirement of this standard. Section 8.2.1 Customer satisfaction is not included as a requirement of this standard.

5.3 Quality Policy

ISO 9001:2008
5.3

Measurement Canada Condition

For the purpose of obtaining Measurement Canada delegation of authorities, the organization's policy and objectives shall include a commitment to meeting Measurement Canada's conditions.

5.4 Planning

5.4.1 Quality Objectives

ISO 9001:2008
5.4.1

5.4.2 Quality Management System Planning

ISO 9001:2008
5.4.2

Measurement Canada Condition

Measurement Canada's legal requirements shall be addressed in the organization's quality planning.

5.5 Responsibility, Authority and Communication

5.5.1 Responsibility and Authority

ISO 9001:2008
5.5.1

Measurement Canada Condition

The authority to perform calibration and certification and to sign and issue calibration certificates shall be documented.

The authority to automatically renew electricity meter calibration console certificates in compliance with the requirements contained in Bulletin E-17 shall be the same position that has been identified to sign the calibration certificates. Measurement Canada retains the right to revoke any certificate or withhold automatic renewal of a certificate if it is confirmed that the calibration console does not meet the requirements contained in EL-ENG-12-01- Requirements for the Certification and Use of Measuring Apparatus — Electricity Meter Calibration Consoles, EL-ENG-11-01 - Initial Certification of Calibration Consoles by Organizations Delegated by Measurement Canada, P-E-01- Procedures for Calibrating and Certifying Electricity Meter Calibration Consoles Pursuant to EL-ENG-12-01­P-E-02 - Procedure for Generating and Issuing Calibration Console Certificates for Consoles Compliant With the Requirements of EL-ENG-12-01 and S-E-01, E-17- Renewal of Certificates for Electricity Calibration Consoles.

5.5.2 Management Representative

ISO 9001:2008
5.5.2

Measurement Canada Condition

The organization shall notify Measurement Canada of the appointment of the management representative in writing.

Additional information in the guide for section 5.5.2

5.5.3 Internal Communication

ISO 9001:2008
5.5.3

Additional information in the guide for section 5.5.3

5.6 Management Review

5.6.1 General

ISO 9001:2008
5.6.1

Measurement Canada Condition

Where management review occurs less frequently than annually, the organization shall provide a complete assessment of the adequacy of this frequency period.

5.6.2 Review Input

ISO 9001:2008
5.6.2

Additional information in the guide for section 5.6.2

5.6.3 Review Output

ISO 9001:2008
5.6.3

Additional information in the guide for section 5.6.3

6.0 Resource Management

6.1 Provision of Resources

ISO 9001:2008
6.1

6.2 Human Resources

ISO 9001:2008
6.2

6.2.1 General

ISO 9001:2008
6.2.1

6.2.2 Competence, Training and Awareness

ISO 9001:2008
6.2.2

Measurement Canada Condition

The organization shall establish, document, implement and maintain procedures.

6.3 Infrastructure

ISO 9001:2008
6.3

6.4 Work Environment

ISO 9001:2008
6.4

7.0 Product Realization

7.1 Planning of Product Realization

ISO 9001:2008
7.1

7.2 Customer-Related Processes

7.2.1 Determination of Requirements Related to Product

ISO 9001:2008
7.2.1

7.2.2 Review of Requirements Related to the Product

ISO 9001:2008
7.2.2

7.2.3 Customer Communication

ISO 9001:2008
7.2.3

7.3 Design and Development

This standard does not include design and development. This section is included to align the section numbering to ISO 9001:2008.

7.4 Purchasing

7.4.1 Purchasing Process

ISO 9001:2008
7.4.1

7.4.2 Purchasing Information

ISO 9001:2008
7.4.2

7.4.3 Verification of Purchased Product

ISO 9001:2008
7.4.3

7.5 Production and Service Provision

ISO 9001:2008
7.5

7.5.1 Control of Production and Service Provision

ISO 9001:2008
7.5.1

7.5.2 Validation of Processes for Production and Service Provision

ISO 9001:2008
7.5.2

7.5.3 Identification and Traceability

ISO 9001:2008
7.5.3

7.5.4 Customer Property

ISO 9001:2008
7.5.4

7.5.5 Preservation of Product

ISO 9001:2008
7.5.5

7.6 Control of Monitoring and Measuring Equipment

ISO 9001:2008
7.6

Additional information in the guide for section 7.6

8.0 Measurement, Analysis and Improvement

8.1 General

ISO 9001:2008
8.1

8.2 Monitoring and Measurement

8.2.1 Customer Satisfaction

This standard does not include customer satisfaction. This section is included to align the section numbering to ISO 9001:2008.

8.2.2 Internal Audit

ISO 9001:2008
8.2.2

Measurement Canada Condition

The organization shall select and assign qualified auditors for each activity being audited.

Additional information in the guide for section 8.2.2

8.2.3 Monitoring and Measurement of Processes

ISO 9001:2008
8.2.3

8.2.4 Monitoring and Measurement of Product

ISO 9001:2008
8.2.4

Measurement Canada Condition

The organization shall establish, document, implement and maintain procedures.

8.3 Control of Nonconforming Product

ISO 9001:2008
8.3

8.4 Analysis of Data

ISO 9001:2008
8.4

  1. customer satisfaction (see 8.2.1) is excluded from C-D-01.

8.5 Improvement

8.5.1 Continual Improvement

ISO 9001:2008
8.5.1

8.5.2 Corrective Action

ISO 9001:2008
8.5.2

8.5.3 Preventive Action

ISO 9001:2008
8.5.3

9.0 Additional Conditions for the Delegation of Authorities for the Calibration and Certification of Electricity Meter Calibration Consoles

9.1 Purpose

The purpose of this section is to set out the conditions and processes under which an accredited organization may certify electricity meter calibration consoles.

9.2 Scope

This section applies to organizations that meet the prerequisite as shown in section 1.2.2 or 1.2.3.

9.3 Definitions

The definitions set out in the following documents shall apply:

  • EL-ENG-12-01, Requirements for the Certification and Use of Measuring Apparatus — Electricity Meter Calibration Consoles.
  • EL-ENG-11-01, Initial Certification of Calibration Consoles by Organizations Delegated by Measurement Canada.
  • P-E-01, Procedures for Calibrating and Certifying Electricity Meter Calibration Consoles Pursuant to EL-ENG-12-01.
  • P-E-02, Procedure for Generating and Issuing Calibration Console Certificates for Consoles Compliant With the Requirements of EL-ENG-12-01 and S-E-01.
  • E-17, Renewal of Certificates for Electricity Calibration Consoles.

9.4 Quality Conditions

The quality management system conditions set out in sections 4.0 through 8.0 of this document shall apply.

Additional information in the guide for section 9.4

9.5 Technical Conditions

9.5.1 The applicable conditions set out in the latest version of EL-ENG-12-01, Requirements for the Certification and Use of Measuring Apparatus — Electricity Meter Calibration Consoles and the applicable electricity bulletins shall apply.

9.5.2 Organizations applying to receive the delegation of authority to calibrate and certify electricity meter calibration consoles, either as contractor or as a service organization, shall use the procedures set out in P-E-01, Procedures for Calibrating and Certifying Electricity Meter Calibration Consoles Pursuant to EL-ENG-12-01.

9.5.3 Organizations that wish to use procedures that differ from the procedures set out in P-E-01 will be required to submit the relevant procedures and work instructions (if applicable) for review and acceptance by Measurement Canada.

9.6 Monitoring and Measuring Equipment Conditions

9.6.1 All monitoring and measuring equipment (reference and working standards, check standards, test software, etc.) used in the certification of electricity meter calibration consoles shall be fit for the intended purpose and certified as required by the Electricity and Gas Inspection Act and Regulations.

9.6.2 Monitoring and measuring equipment used in the applicant's certification process shall be subject to the conditions set out in section 7.6 of this document.

9.6.3 When monitoring and measuring equipment is found to be out of calibration, organizations shall assess and document the validity of previous inspection and test results and recall devices when necessary.

9.7 Training and Evaluation of Personnel Conditions

Additional information in the guide for section 9.7

9.7.1 Individuals responsible for performing the calibration and certification of electricity meter calibration consoles shall be suitably trained by their organization in order to carry out their responsibilities. Measurement Canada shall provide an information session on the requirements of EL-ENG-12-01, Requirements for the Certification and Use of Measuring Apparatus — Electricity Meter Calibration Consoles. Applicants shall have at least one person in their organization who has attended the information session and who will be authorized for training others in the organization on the requirements of EL-ENG-12-01, as necessary.

9.7.2 Prior to or during the initial audit, the audit team shall assess the applicant's technician(s) who will be responsible for conducting the electricity meter calibration console certifications. During subsequent Measurement Canada audits, trained technicians involved in the electricity meter calibration console certification will also be assessed, as a minimum every three (3) years.

9.7.3 Prior to issuing a certificate of calibration, organizations that have been delegated the authority to calibrate and recertify electricity meter calibration consoles shall submit to Measurement Canada for review their first set of calibration and certification results for each trained technician who performs the process for the first time. Measurement Canada shall perform a review and notify the organization of the acceptability of the results within 20 working days.

9.7.4 Only technicians who have performed recertifications may perform initial certifications.

9.8 Recertification and Initial Certification Policies

9.8.1 Recertification Policies

9.8.1.1 An organization may apply to receive delegation of authorities to calibrate and recertify electricity meter calibration consoles which have previously been calibrated and certified by Measurement Canada.

9.8.1.2 Organizations delegated the authorities to calibrate and recertify electricity meter calibration consoles may perform all subsequent calibrations and recertifications in accordance with these conditions.

9.8.2 Initial Certification Policies

Additional information in the guide for section 9.8.2

9.8.2.1 An organization may apply to receive delegation of authorities to calibrate and initially certify electricity meter calibration consoles.

9.8.2.2 The calibration and initial certification of electricity meter calibration consoles is limited to console models which have been initially certified by Measurement Canada and recertified by the organization. The organization shall make application to Measurement Canada for each console model. Each console model shall be evaluated by Measurement Canada using criteria established by Measurement Canada.

9.9 Modifications to Electricity Meter Calibration Consoles

9.9.1 In accordance with section 5.2.11 of EL-ENG-12-01, accredited organizations shall notify Measurement Canada prior to any modification or repairs made to calibration consoles.

9.9.2 Measurement Canada (local district office) shall determine if modifications or repairs made require calibration consoles to be recalibrated and recertified.

9.9.3 If recalibration and recertification is required, Measurement Canada will determine if the recalibration and recertification will be performed by Measurement Canada or the organization.

9.10 Monitoring of Organizations

Measurement Canada will monitor each organization's electricity meter calibration console certification process as part of a regular annual surveillance audit. Measurement Canada may also utilize an electricity meter calibration console witness certification process. The purpose of the witness process is to determine the level of knowledge and competence of the technician conducting the certification.

9.11 Certificate Content and Distribution

Certificates shall be generated and distributed as per the applicable conditions set out in P-E-02, Procedure for Generating and Issuing Calibration Console Certificates for Consoles Compliant with the Requirements of EL-ENG-12-01 and S-E-01.

9.12 Modifications of Certificates

Organizations that have been delegated the authority by Measurement Canada to perform electricity meter calibration console certifications may modify certificates for the purpose of adding test points once these test points have been calibrated by the organization in accordance with the conditions.

9.13 Certification of Electricity Meter Calibration Consoles Owned by Other Accredited Organizations

9.13.1 The organization conducting the certifications shall submit to Measurement Canada quality management system documentation for each accredited organization where the certifications will take place. The documentation shall as a minimum, address that responsibilities of the owner/user have been fulfilled by ensuring the owner/user:

  • has an appropriate log book;
  • conducts daily accuracy checks;
  • applies corrections for known errors; and
  • operates the electricity meter calibration consoles within the limitations of the calibration certificate.

Quality management system documentation shall be approved and authorized by the applicant's senior management and by the senior management from the other accredited organization.

9.13.2 The organization conducting the certification shall:

  • include in its internal quality audit program, the activities and functions related to the electricity meter calibration console certification at each organization;
  • ensure nonconformances related to electricity meter calibration consoles at the other locations are adequately addressed. Any necessary Measurement Canada enforcement action related to the certification of the electricity meter calibration console will be directed to the applicant, as well as the other organization;
  • ensure one copy of all completed documentation, tests results and certificates are provided to the owner and one set is sent to the appropriate Measurement Canada office;
  • treat all information received and gathered relating to the certification of electricity meter calibration consoles in accordance with Measurement Canada's policy regarding the security of third party business information.

10.0 Additional Conditions for the Delegation of Authorities for the Calibration and Certification of Pressure, Temperature and Dimensional Measuring Apparatus

10.1 Purpose

The purpose of this section is to set out the conditions and processes under which Measurement Canada may delegate calibration and certification authorities for measuring apparatus.

10.2 Scope

This section applies to organizations that meet the prerequisite as shown in section 1.2.1.

Only pressure, temperature, and dimensional measurement working level measuring apparatus used in the natural gas sector are eligible to be included under this program.

10.3 Delegation Mechanism(s)

For organizations wishing to certify measuring apparatus pursuant to the conditions of the Electricity and Gas Inspection Act and Regulations, the authority shall be delegated as per section 4 of the Regulations.

10.4 Quality Management System conditions

The quality management system conditions set out in sections 4.0 through 8.0 of this document shall apply. CLAS certified organizations shall address the conditions set out in clause 10.7 of this document.

10.4.1 Management Review

In addition to the conditions set out in section 5.6 of this document, the organization's management review shall take account of the results of any inter-laboratory comparison calibrations or proficiency tests.

10.4.2 Records of Calibration Services Provided

In addition to the records required in section 4.2.4, the records identified in section 10.6 shall be maintained.

Additional information in the guide for section 10.4.2

10.4.3 Control of Nonconforming Calibration Work

In addition to the control of nonconforming product and corrective action processes identified in section 8.0, the organization is responsible for notifying the client of the nonconforming calibration work and recalling the measuring apparatus that has been calibrated and certified (if it has been released). When a measuring apparatus is found to be out of calibration, organizations shall assess and document the validity of previous inspection and test results and recall devices when necessary.

Additional information in the guide for section 10.4.3

10.5 Technical Conditions

The initial calibration and certification of working level measuring apparatus shall be carried out by Measurement Canada's Approval and Calibration Services Laboratory. Measuring apparatus that have been previously submitted and successfully calibrated and certified by Measurement Canada shall be grand-fathered from this requirement.

Additional information in the guide for section 10.5

10.5.1 Traceability

Organizations seeking to provide calibration services pursuant to the Electricity and Gas Inspection Act may obtain traceability either through Measurement Canada or the National Research Council Canada.

10.5.2 Calibration and certification Periods

Calibration and certification periods for measuring apparatus are prescribed in the Electricity and Gas Inspection Regulations, subsection 8(2).

10.5.3 Environmental Conditions

The organization shall ensure that the environmental conditions do not invalidate or adversely affect calibration activities. Technical conditions for environmental conditions shall be documented and controlled when required.

10.5.4 Calibration Methodology

The organization shall use appropriate methods and procedures for all calibrations within its scope.

The organization shall have instructions on the use and operation of all relevant calibration equipment (monitoring and measuring equipment) and on the handling and preparation of items to be calibrated and certified.

10.5.5 Validation of Calibration Methodology

Organizations that have been delegated authorities to calibrate and certify measuring apparatus shall participate in inter-laboratory comparisons with one or more of the other laboratories which have been recognized by Measurement Canada or which are ISO 17025 accredited. CLAS certified organizations shall participate in monitoring programs as required by the Standard Council of Canada and the National Research Council Canada.

The organization that has been delegated authorities shall participate in Measurement Canada proficiency testing activities such as witness inspections. These tests should typically occur every 4 years.

10.5.6 Estimation of Measurement Uncertainty

The organization shall define, document and apply processes to estimate the uncertainty of measurement for all calibrations. When estimating the measurement uncertainty, all issues which are of importance for the calibration activity shall be taken into account.

10.5.7 Monitoring and Measuring Equipment

10.5.7.1 All monitoring and measuring equipment (reference and working standards, check standards, test software, etc.) used for the purpose of calibration and certification of measuring apparatus shall be fit for the intended purpose.  Measurement Canada will assess monitoring and measuring equipment selection and use based on Measurement Canada's recommended practices.

10.5.7.2 All monitoring and measuring equipment shall be controlled. Where possible, unique identifiers shall be used.

10.5.7.3 Records shall be maintained for each item of monitoring and measuring equipment. These records shall be maintained for the life of the monitoring and measuring equipment. The records shall include:

  1. name of the item;
  2. manufacturer's name, type identification, and serial number (or other identifier);
  3. validation of the item's fitness for purpose;
  4. storage location (and where required special storage conditions);
  5. manufacturer's instructions;
  6. dates, results and copies of all certificates and accuracy checks performed;
  7. calibration intervals and frequencies; and
  8. records of damage, malfunction, repair or modifications to monitoring and measuring equipment.

10.5.7.4 Any monitoring and measuring equipment that has been subjected to mishandling or is suspected to be out of calibration shall be taken out of service until such time as its fitness for purpose has been ascertained.

10.6 Calibration Certificates

Each calibration certificate shall contain:

  1. a title (for example, Calibration Certificate);
  2. the name and address of the organization where the calibration activity was carried out;
  3. a unique identification number for the certificate (on each page, where multiple pages may be required);
  4. the name and address of the owner of the measuring apparatus that has been calibrated;
  5. a description and an identification of the measuring apparatus that has been calibrated;
  6. the date when the calibration and certification of the measuring apparatus occurred;
  7. the date (as per applicable legal conditions) when the measuring apparatus shall be recalibrated;
  8. the calibration results with the appropriate units of measure;
  9. identification of the individual who has performed the calibration;
  10. identification of the individual who has authorized the issuance of the certificate (who has certified the measuring apparatus meets the applicable legal conditions); and
  11. an appropriate certification and traceability statement.

Additional information in the guide for section 10.6

10.7 Conditions for CLAS Certified Organizations

CLAS certified organizations may apply to perform calibrations and certifications of eligible measuring apparatus. The organization will be evaluated by Measurement Canada in order to ascertain its suitability as a calibration and certification provider. This assessment will confirm that the organization adequately addresses the generic conditions contained in sections 4.0 through 8.0 and that the organization:

  1. has acceptable traceability for monitoring and measuring equipment (reference and working standards), (See section 10.5.1);
  2. is willing to participate in monitoring activities as required by section 10.5.5;
  3. performs its calibration work within an acceptable level of uncertainty;
  4. addresses Measurement Canada's specific conditions for issuance of certificates, for example traceability and certification statement, legally prescribed recalibration frequencies, prescribed records retention periods, (See section 10.6);
  5. has addressed section 10.5.2.

CLAS certification shall be maintained in order to provide calibration and certification services under this delegation of authorities program. Measurement Canada will monitor each CLAS certified organization on an annual basis and determine the level of surveillance auditing that will be conducted to ensure compliance with Measurement Canada's additional conditions.

11.0 Delegation of Authorities Process

11.1 General

Measurement Canada personnel are available to assist the organization in determining the feasibility of gaining delegation of authorities by supplying all of the relevant documentation and providing an in depth description and explanation of the delegation of authorities program and processes. An Application for Authorization of Service Providers form is to be used for the initial application for delegation. All requests for subsequent expansions of scope must be submitted to Measurement Canada in writing (in a letter, electronically or with an Application for Authorization of Service Providers).

11.1.1 Application for Delegation of authorities

11.1.1.1 Any organization that is willing to comply with the conditions stipulated in this document and that meets the eligibility conditions, may apply for delegation of authorities. In making such an application, the organization agrees to abide by the policies and procedures established by Measurement Canada. The application being submitted must be signed by the organization's top manager as defined in section 2.0 of these conditions.

11.1.1.2 Following the application, the organization shall submit copies of the quality management system documentation developed to meet the Conditions for the Delegation of Authorities for the Calibration and Certification of Measuring Apparatus Pursuant to the Electricity and Gas Inspection Act (C-D-01) to the specified Measurement Canada office(s) for evaluation.

11.1.1.3 The designated Measurement Canada auditor will determine how many copies of the quality documents are required. The designated Measurement Canada auditor is responsible for maintaining the official copy of quality management system documentation from delegated organizations.

11.2 Evaluation of Applicant's Documentation

11.2.1 The applicant's documentation shall be evaluated by Measurement Canada personnel for adequacy. A report summarizing how the applicant has successfully or unsuccessfully met all applicable criteria and conditions shall be provided.

11.2.2 When the applicant's documentation meets all applicable criteria and conditions, Measurement Canada shall issue a letter accepting the quality management system documentation.

11.2.3 The applicant shall implement the quality management system for an adequate period prior to a Measurement Canada audit taking place. This implementation phase may vary from one client to another depending on the scope of the application and is to be determined by Measurement Canada. Measurement Canada may perform a pre-assessment prior to a delegation of authorities audit to ensure that the applicant is prepared.

11.3 Delegation of Authorities Audit

Measurement Canada shall perform a comprehensive audit to ensure that the quality management system that has been described in the applicant's documentation has been implemented successfully. The purpose of the quality management system audit is to gather objective evidence that the applicant is capable of fulfilling all of the relevant criteria and conditions. A report summarizing how the applicant has successfully or unsuccessfully met all applicable criteria and conditions shall be provided.

11.4 Granting of Delegation of Authorities

Additional information in the guide for section 11.4

11.4.1 The granting of delegation of authorities by the President of Measurement Canada (Director under the Electricity and Gas Inspection Act and Regulations) will be based on the information provided by the applicant as well as the applicant's ability to demonstrate compliance with the conditions. Objective evidence of compliance will be obtained through the documentation review process and on-site audits.

11.4.2 For delegation of authorities to perform inspections under the Electricity and Gas Inspection Act, the delegation of authorities will be granted by the President of Measurement Canada pursuant to section 4 of the Regulations.

11.4.3 Pursuant to section 4 of the Electricity and Gas Inspection Regulations, Measurement Canada shall ensure a notice of delegation is published in the Canada Gazette.

11.4.4 In the event an application for delegation of authorities is not accepted, the applicant will be advised of the reasons for non-acceptance.

11.5 Maintenance of Delegation of Authorities

As a minimum, Measurement Canada will perform periodic surveillance of organizations to confirm continuing compliance with the criteria and conditions for delegation of authorities and to ensure that the organization's policies and procedures are consistent with those which were in effect when delegation of authorities was granted. The scope of the surveillance audits may include any or all of the aspects covered in the initial comprehensive audit.

11.6 Suspension of Delegation of Authorities

11.6.1 In instances when an organization demonstrates an inability to continue meeting the applicable conditions, Measurement Canada may suspend all or part of the organization's calibration and certification program until appropriate corrective action is taken.

11.6.2 An organization may voluntarily suspend its calibration and certification program. An organization that voluntarily suspends its program shall demonstrate, through appropriate objective evidence, that the program has been fully implemented before Measurement Canada will reinstate the program. An audit by Measurement Canada may be required before reinstatement.

11.7 Revocation of Delegation of Authorities

11.7.1 In the case of non-compliance with the conditions on which delegation of authorities was initially granted, the organization concerned will be advised of this fact and withdrawal of any or all of the delegation of authorities may be implemented.

11.8 Expansions of Scope and Revisions

11.8.1 Expansions of Scope

Expansions of scope shall be accepted by Measurement Canada prior to implementation. A written request for an expansion of scope shall be submitted by the delegated organization to Measurement Canada. The request for expansion must be submitted by the organization's top manager as defined in section 2.0 of these conditions or by a person who has been delegated this responsibility by the organization's top manager. Upon acceptance, Measurement Canada's Innovative Services Directorate will provide the applicant with a written approval of the expansion. Requests for expansions of scope may be subject to audit by Measurement Canada.

Expansions of scope include:

  1. expanding the scope of an organization's program to include the calibration and certification of measuring apparatus that belong to other accredited organizations;
  2. expanding the scope of an organization's program by including additional types of measuring apparatus (i.e. initial delegation includes temperature measuring apparatus only, expanding to include pressure measuring apparatus);
  3. making changes involving a legal entity name change, a new ownership and/or organizational structure changes;
  4. expanding the scope of an organization's program to include the calibration and initial certification of electricity meter calibration consoles.

11.8.2 Minor Revisions Requiring Measurement Canada Regional Acceptance

The following are considered minor revisions that require Measurement Canada regional acceptance only:

  1. addition of measuring apparatus to scope which does not require any changes to the quality management system; and
  2. addition of functions to be calibrated on measuring apparatus which the organization has already been authorized to calibrate on other measuring apparatus.

Upon acceptance, the Measurement Canada regional coordinator will issue a written notification to the applicant.

11.8.3 Minor Revisions Requiring Notification

The following are minor revisions that require notification but do not require Measurement Canada acceptance:

  1. editorial changes (e.g. grammatical, spelling, wording) to the quality management system documentation;
  2. deletion of fields of calibration and certification; and
  3. revisions to the titles of positions.

A notice of the modification shall be submitted in writing by the organization to the Measurement Canada regional coordinator.

11.9 Expansions of Scope / Outstanding Nonconformances

Measurement Canada will not process applications for expansions of scope if the applicant has not adequately addressed or resolved outstanding nonconformances.

11.10 Changes to Delegated Organizations

When a delegated organization undergoes a legal entity name change, a new Application for Authorization of Service Providers must be submitted to Measurement Canada. The applicant shall revise its quality management system documentation accordingly and submit the changes to the Measurement Canada regional coordinator for acceptance. Depending on the extent of the changes to the organization's quality management system documentation, an audit may be conducted by Measurement Canada.

When a delegated organization undergoes a change in ownership and/or other changes such as to the organizational structure or a change of address, they must notify the Measurement Canada regional coordinator, who will perform an assessment of the changes being made and determine what steps must be taken by the organization to maintain its delegation.

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