S-A-01:2016—Criteria for the accreditation of organizations to perform inspections pursuant to the Electricity and Gas Inspection Act and the Weights and Measures Act

(revised )

Table of contents


Revisions table

This document will continue to be periodically reviewed by Measurement Canada to ensure its effectiveness with respect to its objectives. The following revisions are authorized by Alan E. Johnston, President of Measurement Canada.

Revisions table
Date of revision or addition Language Section Nature of the revision or addition
English and French Throughout the document Editorial modifications to simplify the text eliminate duplications and remove Measurement Canada internal administrative procedures.
English and French 1.2 Move the text to 4.2.2.
English and French 1.2.2 Add "evaluations or procedures" to the note.
English and French 1.3 Modification of the exclusion of subsequent inspections of non-automatic weighing devices used in the precious metal and precious stone sectors.
Transfer the note in the guide.
English and French 2.2 and 2.3 Add definition of weights and measures organization and electricity and gas organization.
English and French 3.2 Reword subsection p) and add r) to demonstrate the validity of the legal entity.
English and French 3.2.1 (was 3.3) Reword and group subsections in a more logical order.
Verification of criminal record checks for authorized users (Schedule D of the agreement).
English and French 3.2.2 New requirement for electricity and gas organizations.
English and French 8.2.3 Clarify that the accuracy must be determined in relation to a relevant local standard. Move part of the text in the guide.
English and French 8.2.4 Remove the obligation to maintain records which identify the names and addresses of the initial point of shipment of devices. The Online Reporting Application (ORA) will be used as necessary.
English and French 9.1.3 Remove most of the text for the Witness Inspection Process.
English and French 9.1.6.1 Add information regarding product audits.
English and French 9.1.6.2 Clarify that it is Measurement Canada who will suspend the accreditation of an organization when there is no longer a recognized technician employed by the organization.
English and French 9.3.1 New: Reinstatement of Accreditation.
English and French 9.4 Specify that the revocation is permanent.
English and French 9.5.6 Specify that outstanding nonconformances or outstanding fees may result in enforcement action.
English and French Appendices Appendix 3 has been removed (information will be entered in ORA) and appendices 4, 5 and 6 have been renumbered.
English and French Appendix 2 Add Schedule D for authorized service providers (ASPs) using the web services feature of ORA.
Minor editorial modifications.
English and French Appendix 3 Previously appendix 4 - Major editorial modifications, same requirements but removal of the procedure to test the stickers, reorganization of paragraphs and addition of instructions in section 2.3.
English and French Appendix 4 Previously appendix 4 - Clarify that ORA is an essential condition for the granting and maintenance of accreditation for weights and measures. Remove the text for the transition period.
English and French Appendix 5 Previously appendix 6 - Update the Appendix with references to current requirements/documents and other editorial modifications.

Previous revisions table

Authorization

This document was produced under the authority of the President of Measurement Canada for the purposes of the accreditation program and issued pursuant to:

  • section 10 of the Electricity and Gas Inspection Act and Part V of the Electricity and Gas Inspection Regulations established thereto
  • section 16.1 of the Weights and Measures Act, which gives the Minister the authority to designate inspectors to carry out examinations under the Weights and Measures Act

This document will continue to be periodically reviewed by Measurement Canada to ensure its effectiveness with respect to its objectives.

Alan E. Johnston
President
Measurement Canada

Sonia Roussy
Vice-President
Innovative Services Directorate
Measurement Canada

Revision process

Revisions to S-A-01:2016 and S-A-01-G:2016 will be processed as follows.

Major changes to the accreditation quality management system requirements or to the Measurement Canada additional requirements will be processed after stakeholder consultation.

Changes such as editorial changes, structure, format or content that do not require external consultation will be made by Measurement Canada as needed.

1.0 General

This document contains the quality management criteria and administrative requirements that organizations must meet in order to obtain and maintain accreditation to perform inspections pursuant to the Weights and Measures Act or the Electricity and Gas Inspection Act. Compliance with all of the relevant criteria and requirements defined in this document is a prerequisite to obtaining and maintaining accreditation.

Additional information on section 1.0 in the guide

1.1 Applicability

This document applies to all organizations that have been granted accreditation or that are seeking to be granted accreditation by Measurement Canada to perform inspections pursuant to the Weights and Measures Act or the Electricity and Gas Inspection Act.

Note: The term "inspection" is used in a generic manner and is intended to include verifications and reverifications under the Electricity and Gas Inspection Act and examinations under the Weights and Measures Act.

Additional information on section 1.1 in the guide

1.2 Scope of Measurement Canada's accreditation program

Additional information on section 1.2 in the guide

1.2.1 Under the Electricity and Gas Inspection Act

The scope includes:

  1. electricity devices that are verified or reverified in a meter shop setting
  2. natural gas devices that are verified or reverified in a meter shop setting or by using test data obtained from a test facility recognized by Measurement Canada and identified in bulletin G-16
  3. natural gas devices that are verified or reverified on site
  4. verifications of electricity metering installations

1.2.2 Under the Weights and Measures Act

The scope:

  1. includes initial factory and field inspections and subsequent factory and field inspections of approved weighing and measuring devices for use in trade pursuant to the Weights and Measures Act and Regulations
  2. is subject to exclusions mentioned in section 1.3 below

Note: The scope of accreditation is open to certain device types or product types for which Measurement Canada training, evaluations or procedures are not yet available. Organizations may apply for these device types but have their scope of accreditation restricted until such time as training becomes available or Measurement Canada has accepted a combination of significant expertise and experience demonstrated by the organization as an alternative to training.

Additional information on section 1.2.2 in the guide

1.3 Excluded from the scope of the accreditation program

The scope of accreditation does not include:

Under the Electricity and Gas Inspection Act:

  1. verifications or reverifications of pressure factor metering (PFM) installations
  2. verifications or reverifications of natural gas dispensers (natural gas for vehicles)
  3. reverifications of multiple customer metering systems on site (100% in situ reverification after the six-year seal period has expired)
  4. dispute inspections

Under the Weights and Measures Act:

  1. inspections of systems for cryogenic liquids and other liquefied gases
  2. subsequent inspections of non-automatic weighing devices used in the precious metal and precious stones sector which were initially inspected prior to June 15, 1998
  3. inspections of automatic continuous totalizing devices (conveyor belt scales, device type 6-11)
  4. inspections of dynamic weighing (integrating) scales (device types 8-20: waste weighers (vehicle scales for waste disposal and recycling vehicles) and 8-22: front end loaders)
  5. inspections of in motion railway scales (device types 10-11)
  6. complaint inspections

Additional information on section 1.3 in the guide

1.4 Eligibility

Any organization that agrees to comply with the criteria and requirements established in this document may apply for accreditation to perform inspections at specific sites in Canada, the United States and Mexico. In making such an application, the organization agrees to abide by Measurement Canada's policies and procedures related to the accreditation process.

1.4.1 Additional requirement applicable to weights and measures organizations

Measurement Canada will only accept applications from established legal entities such as organizations that are incorporated under the laws of Canada or the laws of one of the provinces or territories.

Note: With regard to applications from organizations in the United States of America and Mexico, additional review of the organization's legal status must be conducted by Measurement Canada prior to the acceptance of the application. These organizations are not required to be incorporated under the laws of Canada or the laws of one of the provinces or territories, but they are required to be an established legal entity in their respective country.

2.0 Definitions

For the purposes of this document, the definitions included in the Electricity and Gas Inspection Act and Regulations and the Weights and Measures Act and Regulations are applicable and must supersede any ISO definition.

2.1 Definitions applicable to all organizations

Act:
means, as applicable, the Electricity and Gas Inspection Act or the Weights and Measures Act.
Authorized service provider:
organization that has been accredited for the verification and/or reverification of meters under the Electricity and Gas Inspection Act (accredited meter verifier), or organization that has been designated as an inspector to carry out inspections under the Weights and Measures Act.
Calibration:
comparison of measuring equipment, a device or a meter of unknown accuracy to other measuring equipment, or another device or meter of known accuracy (traceable to a recognized national standard) to detect, correlate, report or eliminate by adjustment any variation from the required performance limits of the unverified measuring equipment, device or meter. For the purposes of this standard, calibration takes place prior to final inspection activities.
Device:
as defined in the Electricity and Gas Inspection Act and Regulations and the Weights and Measures Act and Regulations.
Device non-compliance:
a condition where the device is not in accordance with the requirements.
Final inspection:
inspection of a device carried out to ensure it meets all the requirements specified in the Weights and Measures Act, Regulations and related specifications and/or the Electricity and Gas Inspection Act, Regulations and related specifications. Portions of the final inspection may occur in the production process, provided that the results are not affected by further processing.
Inspection:
activity of measuring, examining, evaluating, testing or gauging one or more characteristics of a device or meter to determine its acceptability, as well as documenting results.
Legal requirements:
all pertinent requirements contained in the applicable act, regulations, specifications and any related documents used for the purposes of administering the act and regulations.
Management representative:
person in authority who acts as the organization's representative and the main contact for Measurement Canada.
Product:
for the purposes of this standard, includes devices inspected to verify compliance with legal requirements.
Regulations:
as applicable, the Electricity and Gas Inspection Regulations or the Weights and Measures Regulations.
Remote location:
location where limited activities covered by the organization's scope of accreditation are conducted and there is no delegated authority to make decisions that can impact on the quality management system (e.g. installation inspections and meter/device storage, handling and shipping).
Top manager:
person who directs and controls the organization at the highest level for the scope of accreditation being sought.
Witness inspection process:
non-mandatory process applicable to any organization seeking accreditation. It is meant to facilitate the implementation of an organization's quality management system prior to an accreditation audit. During this process, Measurement Canada issues the inspection certificates; however, the organization performs all other work set out in its quality management system.

2.2 Additional definitions applicable to weights and measures organizations

"As found" result:
result of tests performed or observations made upon arrival at the site and before the device is adjusted or repaired.
Device Examination Certificate:
certificate issued to a device owner by fax, emails or regular mail once the device inspection data is successfully submitted in the Online Reporting Application. Device examination certificates are commonly referred to as device inspection certificates.
Device type:
any device type or subtype described in the Device types and sub-types tables on Measurement Canada website.
Examination (inspection) sticker:
see the definition of "examination sticker" in the Weights and Measures Regulations. For the purposes of the accreditation program, it replaces the term "verification indicator".
Examination mark:
see the definition of "examination mark" in the Weights and Measures Regulations. For the purposes of the accreditation program, it replaces "inspection marking" and is used at the time of initial inspection.
Initial inspection:
mandatory inspection performed before a device is used in trade for the first time.
Inspector:
designates, in the context of the accreditation program, an organization that has entered into an accreditation agreement with Measurement Canada and has been delegated inspection powers pursuant to the Weights and Measures Act.
Organization number:
alphanumeric code assigned by Measurement Canada to an organization that has been designated as inspector.
Online Reporting Application:
Measurement Canada web application that enables device inspection data to be submitted to Measurement Canada. Once the inspection data is reported and successfully submitted, a device examination certificate is issued under the authority of the Weights and Measures Act. Measurement Canada authorized service providers are required to use the Online Reporting Application to report inspection data.
Point of service:
location from where a recognized technician offers inspection services. The services can be offered from a place of business or the residence of the technician.
Recognized technician:
an individual, employed by an authorized service provider, whose competencies have been successfully assessed and who is recognized by Measurement Canada to inspect devices and to submit device inspection data for the issuance of examination certificates pursuant to the Weights and Measures Act.
Reinspection:
any inspection performed following a subsequent inspection where a device has been rejected. Does not apply following an initial inspection.
Reporting location:
location of the manager the recognized technician reports to when performing inspection services.
Site:
additional location or site that has received delegated authority from its accredited headquarters to make decisions that can impact on the quality management system.
Subsequent inspection:
any inspection other than the initial inspection of a device. For the purpose of this document, it includes reinspection. Subsequent inspections do not include additional initial inspections that may be performed until such time as the device is certified as meeting the requirements for the first time.
Weights and measures organization:
for the purpose of this standard, means an accredited organization or an organization seeking accreditation to perform inspections (examinations) pursuant to the Weights and Measures Act.

Additional information on section 2.2 in the guide

2.3 Additional definitions applicable to electricity and gas organizations

Electricity and gas site:
a location or site under the authority of its accredited headquarters where the final inspection is performed.
Electricity and gas organization:
for the purpose of this standard, means an accredited organization or an organization seeking accreditation to perform inspections pursuant to the Electricity and Gas Inspection Act.

3.0 Responsibilities

3.1 Measurement Canada

Measurement Canada must:

  1. establish and publish the policies and procedures regarding accreditation
  2. assist interested organizations to acquire and interpret information relevant to the accreditation program
  3. review applications for accreditation and verify that each application falls within the scope of the program
  4. publish a list of technical training courses to be delivered to authorized service providers or to qualified organizations seeking to become authorized service providers
  5. review and evaluate the quality documentation submitted by applicant organizations and advise applicants of the results
  6. following the evaluation and acceptance of quality documentation, conduct a comprehensive evaluation audit of an applicant organization's ability to comply with all criteria and requirements for specified accreditation
  7. grant accreditation to organizations which have demonstrated compliance with all the criteria and requirements specified for accreditation, subject to any conditions or limitations that Measurement Canada may impose on the designation
  8. specify any conditions to which the granting of accreditation is subject
  9. issue certificates of accreditation to successful applicants
  10. perform, as a minimum, annual surveillance audits of accredited organizations' quality systems to confirm the continued adherence to the accreditation criteria and requirements. The frequency of audits of sites is dependent on the extent of the processes at each site
  11. perform product audits to provide additional assurance of the accredited organization's ability to provide inspection services that ensure the conformance of devices to legal requirements
  12. report the results of any audits to the organization being audited
  13. maintain and publish a list of accredited organizations, as well as organizations that have had their accreditation suspended or revoked due to enforcement
  14. suspend accreditation for all or part of an organization's scope of accreditation in instances where the organization fails to adhere to the requirements of the applicable act and its regulations and the terms and conditions under which accreditation was granted to the organization. This suspension may include the suspension of all or certain recognized technicians
  15. revoke accreditation where an accredited organization fails to take corrective action following a suspension of accreditation or the commission by an organization of an offence under either the Weights and Measures Act or the Electricity and Gas Inspection Act and their associated regulations
  16. notify a transgressing organization of the pending revocation of its accreditation and, after revocation of accreditation, amend the list of accredited organizations to indicate that the accreditation has been revoked
  17. for accreditation pursuant to the Electricity and Gas Inspection Act, publish the notice of revocation of accreditation in the Canada Gazette
  18. inform accredited organizations of any changes to the applicable legislation, regulations, policies and procedures

Additional information on section 3.1 in the guide

3.2 All organizations

An accredited organization or an organization seeking accreditation must:

  1. submit an Application for Authorization of Service Providers in accordance with this standard.

    An application must be made to Measurement Canada in writing and signed by a top manager of the organization with executive authority and must include:

    • the legal (registered) name and address of the organization
    • for applicants applying under the Weights and Measures Act, the provincial, territorial or federal incorporation number and the most recent articles of incorporation
    • tax number as applicable
    • the location of the organization's inspection facility
    • the scope of the organization's accreditation

    Accreditation applications will be processed as presented. If an organization wants to reduce or change the scope of its application after Measurement Canada has performed a document review or an audit, a new application must be submitted.

    Measurement Canada will not allow tailoring of applications after an unsuccessful audit. An applicant must meet all of the applicable requirements for the complete scope of an application.

  2. only perform inspections once authorized to do so by Measurement Canada.
  3. develop and submit quality management system documentation (including policies and procedures) to meet the requirements stipulated in S-A-01:2016 - Criteria for the Accreditation of Organizations to Perform Inspections Pursuant to the Electricity and Gas Inspection Act and the Weights and Measures Act (hereafter referred to as S-A 01: 2016)
  4. implement the quality management system described in the version of the quality documentation that has been accepted by Measurement Canada
  5. update and maintain the quality management system as required and obtain approval from Measurement Canada for any modifications to the quality management system prior to their implementation, where the modification may affect the manner in which the organization meets the requirements stipulated in S-A-01:2016
  6. update and resubmit the quality documentation as required by Measurement Canada
  7. provide Measurement Canada representatives with access to the premises and measuring equipment for the purposes of surveillance audits, product audits and other quality monitoring activities
  8. promptly correct any potential or actual non-conformity of the quality management system that is identified in the course of an audit or otherwise
  9. provide Measurement Canada with any information that is required for the purpose of the administration of the Weights and Measures Act or the Electricity and Gas Inspection Act and their regulations
  10. provide Measurement Canada with any information that is required for planning purposes and determination of resource allocation and utilization
  11. in the case of third party inspection organizations, ensure the confidentiality of the results of any inspections performed
  12. provide inspection certificates or submit device inspection data and results, where required, and maintain the quality records as required by S-A-01:2016
  13. ensure that non-conforming devices are not certified, sold, leased or otherwise disposed of for use in trade
  14. ensure that the organization's accreditation remains in good standing
  15. pay all Measurement Canada fees within required time frames set out in invoices
  16. remain abreast of any changes to requirements issued by Measurement Canada that may have an impact on the work performed under the organization's accreditation, modify the quality management system or quality management system procedures accordingly, institute any necessary changes to meet the changes to requirements and obtain Measurement Canada acceptance as applicable
  17. report immediately to Measurement Canada any changes in the organizational structure, personnel or measuring apparatus or test equipment that could affect compliance with the accreditation and requirements
  18. on request by Measurement Canada, demonstrate that the legal entity's status used for its accreditation agreement is currently valid
  19. provide inspection services in accordance with the Official Languages Act
  20. only claim that it is accredited with respect to those activities for which it has been granted accreditation
  21. use its accreditation in such a manner that it does not bring Measurement Canada into disrepute, and must not make any statement regarding its accreditation which Measurement Canada may consider misleading or unauthorized
  22. upon suspension or revocation of its accreditation, discontinue use of all advertising material that contains any reference to the accreditation and return any accreditation documents as required by Measurement Canada
  23. ensure that no accreditation document, mark or report, or any part thereof, is used in a misleading manner
  24. in making reference to its accreditation in communication media such as documents, brochures or advertising, comply with the requirements of Measurement Canada. This includes the Use of Authorized Service Provider Logo, "Canada" Wordmark and Measurement Canada Corporate Signature

Additional information on section 3.2 in the guide

3.2.1 Additional responsibilities of weights and measures organizations

An accredited organization or an organization seeking accreditation must:

  1. ensure that at least one person, employed by the organization to be accredited, has successfully completed the appropriate mandatory Measurement Canada training and that all technicians to be recognized have successfully completed the required theoretical and practical examinations.
  2. ensure that criminal record checks are conducted regarding the technicians that will perform work on behalf of the organization in its capacity as a designated inspector under the Weights and Measures Act. Specifically, the organization's top manager must ensure that any offence for which a pardon has not been granted has no negative impact on their technicians' present behaviour or job performance

    All criminal record checks must be completed and documented by the organization before technicians can be added to Schedule A.

    The same requirement applies to authorized users who request access to the Online Reporting Application via web services (see Schedule D of the agreement: Measurement Canada Online Reporting Application Web Services Terms and Conditions of Use). The criminal record checks must be completed and documented by the organization before the organization is granted access to the web services features of the Online Reporting Application.

  3. where accepted for accreditation by Measurement Canada:
    • enter into an accreditation agreement with Measurement Canada
    • comply with the conditions of the accreditation agreement
    • maintain the inspection program as set out in the quality documentation
  4. advise Measurement Canada of any changes to the organization's legal entity, address, top manager or contact person under the agreement and changes to management representative or to the organizational structure as soon as these changes come into effect
  5. take the necessary actions to ensure that all activities conducted by the organization and its personnel are in conformance with Measurement Canada program requirements, directives, policies, procedures, and the Weights and Measures Act and Regulations in general
  6. follow the Measurement Canada Enforcement Policy for Weighing and Measuring Devices, Part 1 — Authorized Service Providers
  7. ensure that only the organization's recognized technicians perform inspections within their defined scope
  8. have performed the inspection of a device before:
    • marking it to indicate that it has been inspected
    • issuing a statement purporting to show the results of an inspection
    • submitting device inspection data and results for a device showing whether it meets the requirements of the Weights and Measures Act and Regulations, and if the recognized technician certifies that the device meets those requirements, the recognized technician must have determined the device's accuracy in relation to a relevant local standard and performed all required tests
  9. comply with the Online Reporting Application (ORA) Terms and Conditions of Use for the submission of inspection data and results and issuance of device examination certificates. Submit all device inspection results, including the "as found" measurement errors and other non-compliances (i.e. devices that are not configured or installed properly or located in an appropriate location, etc.) to Measurement Canada through the ORA. This also applies to devices that do not comply with the legal requirements and that cannot be repaired or brought to compliance for any reason at the time of inspection. Submitting results that are different from the actual performance of the device during inspection may lead to enforcement action

    Organizations wishing to upload inspection data directly from their examination database into Measurement Canada’s database shall abide by the Measurement Canada Online Reporting Application Web services Terms and Conditions of Use (Schedule D of the agreement)

  10. upon request by Measurement Canada, return to Measurement Canada all examination (inspection) stickers that are unused

Additional information on section 3.2.1 in the guide

3.2.2 Additional responsibilities of electricity and gas organizations

An accredited organization or an organization seeking accreditation will have to adhere to the Policy for Electricity and Gas Meter Inspection Reporting and provide the required information. The effective date of the policy will be communicated later by Measurement Canada.

3.3 Fees payable to Measurement Canada

An organization seeking accreditation pursuant to the Weights and Measures Act or the Electricity and Gas Inspection Act must pay, upon completion of an accreditation audit, a $1,000 audit fee.

Each accredited organization must also pay a $1,000 audit fee for each surveillance or expansion of scope audit. To qualify as an expansion of scope audit, a document review and an on-site assessment must be conducted. When surveillance and expansion of scope audits are combined, a single $1,000 audit fee is payable.

Audit fees are not payable for product audits. Product audits are included as part of an accreditation, expansion of scope or surveillance audit.

The fee for weights and measures training is $100 per partial or full day per technician and is payable prior to the commencement of the course. These charges are separate from the accreditation evaluation and maintenance fees.

Additional information on section 3.3 in the guide

4.0 Quality management system requirements

4.1 General requirements

ISO 9001:2008
4.1

4.2 Documentation requirements

4.2.1 General

ISO 9001:2008
4.2.1

Measurement Canada requirements applicable to all organizations

An organization must submit documented procedures addressing all of the identified clauses contained in ISO 9001:2008, and adequately address all of the applicable Measurement Canada requirements.

Additional information on section 4.2.1 in the guide

4.2.2 Quality manual

ISO 9001:2008
4.2.2

Measurement Canada requirements applicable to all organizations

For the purpose of obtaining Measurement Canada accreditation, the organization must clearly state the scope of its quality management system. Organizations not addressing any element of this standard must clearly demonstrate why the element does not apply to their application.

The applicant's quality management system must address, as a minimum:

  1. the control of processes for the receipt of devices, parts or components of devices
  2. the calibration or adjustment of devices
  3. the handling, cleaning, packaging, storage, delivery and preservation of devices
  4. the final inspection (as defined in this document) of devices, including the inspection of devices by sampling (electricity and gas)
  5. the retrieval of devices for the purpose of inspection
Measurement Canada requirements applicable to weights and measures organizations

Subject to exclusions mentioned in section 1.3 of this document, an organization's quality management system documentation must clearly specify the types of devices the organization intends to examine and certify and, as applicable, the types of products measured by the devices and the physical standard types it will use.

Measurement Canada requirements applicable to electricity and gas organizations

An organization must maintain a list that clearly specifies:

  1. the types of devices (including make, model, notice of approval number and operating ranges) that the organization intends to verify or reverify
  2. the types of inspections the organization will conduct for each particular device type

Additional information on section 4.2.2 in the guide

4.2.3 Control of documents

ISO 9001:2008
4.2.3

Measurement Canada requirements applicable to all organizations

The organization must maintain direct access to the current applicable act and its associated regulations, specifications, bulletins and notices of approval.

Prior to implementation, all document and data changes regarding inspection procedures or changes which may affect the manner in which the organization ensures that devices meet the requirements of the applicable act, or its ability to do so, must be reviewed and accepted by Measurement Canada (see section 9.5 for further details).

Measurement Canada requirements applicable to weights and measures organizations

The organization must ensure that its recognized technicians have direct access to the following current documents at all times:

  1. the Weights and Measures Act and Regulations
  2. applicable ministerial specifications
  3. applicable Measurement Canada bulletins
  4. applicable device inspection procedures (field inspection manual, inspection procedure outlines and standard test procedures for mass and volume)
  5. designation certificates for physical standards used
  6. applicable notices of approval
  7. the Online Reporting Application User Manual
  8. the Measurement Canada Enforcement Policy for Weighing and Measuring Devices, Part 1 — Authorized Service Providers
  9. any other document required for device inspection and certification

Additional information on section 4.2.3 in the guide

4.2.4 Control of records

ISO 9001:2008
4.2.4

Measurement Canada requirements applicable to all organizations

Quality records must be made available, on request, to Measurement Canada representatives or those persons in the organization who require such information for the performance of their duties under this standard.

Measurement Canada requirements applicable to weights and measures organizations

The retention period for records relating to accreditation must be:

  1. for certificates of designation of test standards, the lesser of a period equivalent to three designation cycles or until the standard is withdrawn from service
  2. for policies and procedures, until superseded or revised
  3. for training records of employees involved in the inspection process or the development, implementation and maintenance of the quality management system, the duration of such employment
  4. for other records, two years

Pursuant to the Weights and Measures Act and Regulations, a certificate of inspection must be issued for every device that is certified for use in trade (see Appendix 4). The device inspection data and results must be submitted in the prescribed time frame.

Bulletin M -23 regarding the inspection of scales that are affected by differences in acceleration due to gravity must be followed as applicable, so that the inspection certificates can be issued to the device's owner or to the person in possession of the device.

Measurement Canada requirements applicable to electricity and gas organizations

The organization must also maintain the following quality records for the prescribed periods:

  1. where applicable, inspection reports other than certificates must be kept for the life of the device if maintained by a device owner, or for six years if maintained by a service organization
  2. certificates of calibration for measuring apparatus or test standards, for six years after the certification date
  3. policies and procedures, until superseded or revised
  4. training records for individuals directly involved in the inspection process or the development, implementation and maintenance of the quality management system, the duration of employment

Additional information on section 4.2.4 in the guide

5.0 Management responsibility

5.1 Management commitment

ISO 9001:2008
5.1

5.2 Customer focus

ISO 9001:2008
5.2

Note: Section 7.2.1, Determination of requirements related to the product is included as a requirement of this standard, but section 8.2.1, Customer satisfaction, is not.

5.3 Quality policy

ISO 9001:2008
5.3

Measurement Canada requirements applicable to all organizations

For the purpose of obtaining Measurement Canada accreditation, the organization's policy and objectives must include a commitment to meeting Measurement Canada's requirements.

5.4 Planning

5.4.1 Quality objectives

ISO 9001:2008
5.4.1

5.4.2 Quality management system planning

ISO 9001:2008
5.4.2

Additional information on section 5.4.2 in the guide

Measurement Canada requirements applicable to all organizations

Measurement Canada's legal requirements must be addressed in the organization's quality planning.

5.5 Responsibility, authority and communication

5.5.1 Responsibility and authority

ISO 9001:2008
5.5.1

Measurement Canada requirements applicable to all organizations

The authority to perform inspections, follow sampling procedures (for electricity and gas, as applicable) and sign and issue inspection certificates or to submit device inspection data and results must be documented.

Measurement Canada requirements applicable to weights and measures organizations

Only recognized technicians actively employed by an accredited organization are authorized to inspect and certify devices. They must calibrate, inspect, seal and mark in accordance with Measurement Canada requirements.

5.5.2 Management representative

ISO 9001:2008
5.5.2

Measurement Canada requirements applicable to all organizations

The organization must notify Measurement Canada in writing of the appointment of the management representative.

Additional information on section 5.5.2 in the guide

5.5.3 Internal communication

ISO 9001:2008
5.5.3

Additional information on section 5.5.3 in the guide

5.6 Management review

5.6.1 General

ISO 9001:2008
5.6.1

Measurement Canada requirements applicable to all organizations

Where management review occurs less frequently than annually, the organization must provide a complete assessment of the adequacy of this reduced frequency period.

5.6.2 Review input

ISO 9001:2008
5.6.2

Additional information on section 5.6.2 in the guide

5.6.3 Review output

ISO 9001:2008
5.6.3

Additional information on section 5.6.3 in the guide

6.0 Resource management

6.1 Provision of resources

ISO 9001:2008
6.1

6.2 Human resources

ISO 9001:2008
6.2

6.2.1 General

ISO 9001:2008
6.2.1

6.2.2 Competence, training and awareness

ISO 9001:2008
6.2.2

Measurement Canada requirements applicable to all organizations

The organization must establish, document, implement and maintain procedures.

Measurement Canada requirements applicable to weights and measures organizations

All technicians must be assessed theoretically and practically by Measurement Canada prior to being recognized. The organization must ensure that selected technicians to be recognized to perform inspection activities intended to meet the requirements of this standard have the appropriate experience and training. In order for a technician to be recognized under the accreditation program, the technician's name must be listed in Schedule A of the agreement between the organization and Measurement Canada for the particular device type, product type and physical standard type, as applicable.

To maintain their authority to inspect devices, recognized technicians must demonstrate on an ongoing basis that they have maintained their knowledge and skills.

Recognized technicians who leave an authorized service provider to work for another authorized service provider, or who have ceased being recognized for a period of time, will be re-evaluated before their name is listed in Schedule A of the agreement of another authorized service provider. The scope of the evaluation will be at the discretion of Measurement Canada.

Where Measurement Canada advises the organization that regulatory or procedural changes have occurred, the organization must ensure that at least one employee attend refresher courses conducted by Measurement Canada and provides training on the changes to any other personnel who may be carrying out inspections or parts thereof that are affected by the changes. Appropriate records must be maintained of the training provided to employees by Measurement Canada.

Additional information on section 6.2.2 in the guide

6.3 Infrastructure

ISO 9001:2008
6.3

6.4 Work environment

ISO 9001:2008
6.4

7.0 Product realization

7.1 Planning of product realization

ISO 9001:2008
7.1

Measurement Canada requirements applicable to all organizations

Processes must be implemented and maintained to ensure that devices are set up, configured and installed in accordance with the manufacturer's instructions, the requirements provided in the applicable Measurement Canada notices of approval and requirements, before the device is inspected and certified.

Additional information on section 7.1 in the guide

7.2 Customer-related processes

7.2.1 Determination of requirements related to the product

ISO 9001:2008
7.2.1

Measurement Canada requirements applicable to electricity and gas organizations

An accredited organization providing inspection services for another organization must ensure that the organization is registered as a contractor, as defined in the Electricity and Gas Inspection Act and Regulations.

7.2.2 Review of requirements related to the product

ISO 9001:2008
7.2.2

7.2.3 Customer communication

ISO 9001:2008
7.2.3

7.3 Design and development

This standard does not include design and development. This ISO subclause is included to align the clause numbering to ISO 9001:2008 and is excluded from S-A-01:2016.

7.4 Purchasing

7.4.1 Purchasing process

ISO 9001:2008
7.4.1

Measurement Canada requirements applicable to all organizations

All activities that are outsourced must meet the requirements of the purchasing element of this standard.

Additional information on section 7.4.1 in the guide

7.4.2 Purchasing information

ISO 9001:2008
7.4.2

Additional information on section 7.4.2 in the guide

7.4.3 Verification of purchased product

ISO 9001:2008
7.4.3

7.5 Production and service provision

ISO 9001:2008
7.5

Measurement Canada requirement applicable to weights and measures organizations

When servicing entails any activity that affects the accuracy of a measuring device, the organization must implement processes to ensure compliance with section 35.1 of the Weights and Measures Regulations.

7.5.1 Control of production and service provision

ISO 9001:2008
7.5.1

7.5.2 Validation of processes for production and service provision

ISO 9001:2008
7.5.2

7.5.3 Identification and traceability

ISO 9001:2008
7.5.3

Measurement Canada requirements applicable to all organizations

The organization must establish, document, implement and maintain procedures.

The organization must:

  1. establish and maintain a system for seals, stickers or other means used to indicate the status of the inspection and final acceptance of devices
  2. control status indicators and the authority to apply and remove seals, stickers, stamps or other physical means of indicating the inspection status
  3. seal devices which have passed inspection in the manner prescribed in the Electricity and Gas Inspection Act, Regulations and specifications, the Weights and Measures Act, Regulations and specifications, and as set out in the applicable Notice of Approval issued by Measurement Canada

For each inspection performed, the organization must be capable of identifying physical standards which were used for the inspection.

Measurement Canada requirements applicable to weights and measures organizations

Seals and inspection marks must be accepted by Measurement Canada prior to use by the organization. The organization must ensure that appropriate controls are in place in order to safeguard seals, marks and stickers from being misplaced or misused.

Requirements for seals, marks and examination stickers (inspection stickers) can be found in Appendix 3.

Organizations accredited to perform inspections pursuant to the Weights and Measures Act and Regulations must:

  1. affix examination stickers (inspection stickers)
  2. mark devices with the appropriate inspection mark

The accredited organization must adhere to the requirements related to inspection certificates and their completion which are found in the Online Reporting Application User Manual.

Processes must be implemented to ensure that inspection marks and examination stickers (inspection stickers) approved by Measurement Canada are used only on devices certified pursuant to the Weights and Measures Act and Regulations.

Measurement Canada requirements applicable to electricity and gas organizations

The accredited organization must use a seal that shows its unique identity and the year of verification. The seal must be used in accordance with the requirements of PS-EG-02—Provisional Specifications for the Means and Methods of Sealing Verified Electricity and Gas Meters.

For the purposes of accreditation under the Electricity and Gas Inspection Act and Regulations, certificates, when required, must contain the information stipulated in section 21 of the Electricity and Gas Inspection Regulations.

Additional information on section 7.5.3 in the guide

7.5.4 Customer property

ISO 9001:2008
7.5.4

7.5.5 Preservation of product

ISO 9001:2008
7.5.5

7.6 Control of monitoring and measuring equipment

ISO 9001:2008
7.6

Measurement Canada requirements applicable to all organizations

The organization must establish, document, implement and maintain procedures.

The organization must identify the necessary measuring apparatus or test standards used to perform final inspections. These must be certified as prescribed in the applicable act.

Measurement Canada requirements applicable to weights and measures organizations

For the purposes of obtaining accreditation pursuant to the Weights and Measures Act and Regulations, the organization must ensure that test standards calibrated as prescribed in section 56 of the Weights and Measures Regulations:

  1. have a valid certificate of designation issued by Measurement Canada
  2. are verified by Measurement Canada at the prescribed intervals or more frequently where verification is necessary to maintain the accuracy of the test standard

Standards such as thermometers, pressure measuring instruments, test weights and other standards used by recognized technicians to inspect devices used in trade must be monitored for accuracy at the frequency determined by Measurement Canada (e.g. ice point test performed on electronic thermometers) and quality records of results must be maintained.

The accredited organization must provide clear instructions to its recognized technicians to verify the condition (dents, leaks, rust, etc.) of borrowed or rented test standards and to ensure that applicable Measurement Canada certificates of designation are valid. A copy of the certificates of designation for borrowed or rented test standards must be maintained by the accredited organization.

Measurement Canada requirements applicable to electricity and gas organizations

For the purposes of obtaining accreditation pursuant to the Electricity and Gas Inspection Act and Regulations, the organization must ensure that newly acquired and existing measuring apparatus and test standards are calibrated in accordance with section 7 of the Electricity and Gas Inspection Regulations and certified prior to use.

Additional information on section 7.6 in the guide

8.0 Measurement, analysis and improvement

8.1 General

ISO 9001:2008
8.1

8.2 Monitoring and measurement

8.2.1 Customer satisfaction

This standard does not include customer satisfaction. This ISO subclause is included to align the clause numbering to ISO 9001:2008 and is excluded from S-A-01:2016.

8.2.2 Internal audit

ISO 9001:2008
8.2.2

Measurement Canada requirements applicable to all organizations

The organization must select and assign qualified auditors for each activity being audited.

Measurement Canada requirements applicable to weights and measures organizations

Accredited organizations must conduct internal audits of all their sites on an annual basis. This includes the internal audit of the headquarters of the accredited organization, unless a written detailed assessment and justification for a longer frequency is provided by the organization and accepted by Measurement Canada.

Additional information on section 8.2.2 in the guide

8.2.3 Monitoring and measurement processes

ISO 9001:2008
8.2.3

Measurement Canada requirements applicable to weights and measures organizations

In order to be certified for use in trade, weighing and measuring devices must be inspected individually and their accuracy determined in relation to a relevant local standard; sampling is not permitted. The entire evaluation and inspection procedures must be performed prior to the issuance of a certificate showing the device meets the requirements of the Weights and Measures Act and Regulations.

Additional information on section 8.2.3 in the guide

8.2.4 Monitoring and measurement of product

ISO 9001:2008
8.2.4

Measurement Canada requirements applicable to all organizations

The organization must establish, document, implement and maintain procedures.

For the purpose of obtaining and maintaining Measurement Canada accreditation, the organization must ensure that, for the purpose of final inspection, only Measurement Canada-approved devices and components are tested, verified or certified.

Measurement Canada requirements applicable to weights and measures organizations

The quality management system documentation must include device evaluation and inspection procedures that assess the overall compliance of devices with the weights and measures requirements including device configuration or setting, installation and performance.

Measurement Canada requirements applicable to electricity and gas organizations

Prior to verifying or reverifying electricity and natural gas devices, the accredited organization must:

  1. confirm that the contractor is registered
  2. include the contractor's registration number on the inspection certificate

The organization must also send copies of inspection certificates to Measurement Canada upon request.

Should the contractor not be registered, the accredited organization must direct the contractor to Measurement Canada for registration prior to providing inspection services.

Additional information on section 8.2.4 in the guide

8.3 Control of nonconforming product

ISO 9001:2008
8.3

8.4 Analysis of data

ISO 9001:2008
8.4

  1. customer satisfaction (see 8.2.1) is excluded from S-A-01:2016.

8.5 Improvement

8.5.1 Continual improvement

ISO 9001:2008
8.5.1

Additional information on section 8.5.1 in the guide

8.5.2 Corrective action

ISO 9001:2008
8.5.2

8.5.3 Preventive action

ISO 9001:2008
8.5.3

9.0 Accreditation process

9.1 General

The following sections describe the accreditation process in general terms.

The form Application for Authorization of Service Providers is to be used for the initial application for accreditation. All requests for subsequent expansions of scope must be submitted to Measurement Canada in writing (in a letter, electronically or with an Application for Authorization of Service Providers).

The organization's top manager may delegate any of their responsibilities to the management representative if a written copy of this delegation has been sent to and acknowledged by Measurement Canada.

9.1.1 Application for accreditation

Any organization that agrees to comply with the requirements stipulated in this standard and that meet the eligibility requirements may apply for accreditation. In making such an application, the organization agrees to abide by the policies and procedures established by Measurement Canada. The application being submitted must be signed by the organization's top manager as defined in section 2.1 of this standard.

Following the application, the organization must submit to Measurement Canada for evaluation copies of the quality management system documentation developed to meet the requirements of S-A-01:2016. Measurement Canada will determine how many copies of the quality documents are required.

To be eligible for the accreditation program and to maintain accreditation, the organization interested in performing inspections under the Weights and Measures Act must have at least one recognized technician as its employee or undertake the steps required to have one of its technicians recognized. The accredited organization cannot submit device inspection data and results for the issuance of inspection certificates through recognized technicians who are not its employees, over whom it has no authority or with whom there is no employer-employee relationship.

9.1.2 Evaluation of applicant's documentation

The applicant's documentation must be evaluated by Measurement Canada for adequacy. A report summarizing how the applicant has successfully or unsuccessfully met all applicable criteria and requirements must be provided.

When the applicant's documentation meets all applicable criteria and requirements, Measurement Canada must confirm the acceptance of the quality management system documentation in writing.

The applicant must implement the quality management system for an adequate period prior to a Measurement Canada audit taking place. This implementation phase may vary from one client to another depending on the scope of the application and is to be determined by Measurement Canada. Measurement Canada may perform a pre-assessment prior to an accreditation audit to ensure that the applicant is prepared for the audit.

9.1.3 Witness inspection process

An applicant will be eligible to participate in the witness inspection process only upon Measurement Canada acceptance of the quality management system documentation. Organizations seeking accreditation to perform inspections pursuant to the Weights and Measures Act must also have completed the mandatory training. Organizations that want to participate in this process must contact Measurement Canada for directions.

9.1.4 Accreditation audits

Measurement Canada must perform a complete quality management system audit to ensure that the quality management system that has been described in the applicant's quality management system documentation has been implemented successfully. The purpose of the quality management system audit is to gather objective evidence that the applicant is capable of fulfilling all of the relevant criteria and requirements.

A report summarizing how the applicant has successfully or unsuccessfully met all applicable criteria and requirements must be provided.

9.1.5 Granting of accreditation

The granting of accreditation by Measurement Canada will be based on the information provided by the applicant as well as the applicant's ability to demonstrate compliance with the requirements. Objective evidence of compliance will be obtained through the documentation review process and the accreditation audit.

For organizations to perform inspections under the Electricity and Gas Inspection Act, the accreditation will be granted by Measurement Canada pursuant to section 10 of the act.

For organizations to perform inspections pursuant to the Weights and Measures Act, the organization's top manager as defined in section 2.1 of this standard and Measurement Canada, on behalf of the Minister, will enter into an agreement and the organization will be appointed as inspector. Refer to Appendix 2 of S-A-01:2016 for an example of the weights and measures accreditation agreement.

In the event an application for accreditation is not accepted, the applicant will be advised of the reasons for non-acceptance.

9.1.6 Maintenance of accreditation

As a minimum, Measurement Canada will perform periodic surveillance and product audits of accredited organizations to confirm continuing compliance with the criteria and requirements for accreditation. The scope of the surveillance audits may include any or all of the aspects covered in the initial comprehensive audit.

9.1.6.1 Product audits

For the purpose of product audits, Measurement Canada may select any device that is being or has been inspected by an accredited organization. At the request of Measurement Canada, the organization must provide all necessary information and reasonable assistance to conduct these product audits.

Additional information on section 9.1.6.1 in the guide

9.1.6.2 Loss of a recognized technician from accredited weights and measures organizations

When a recognized technician is no longer employed by an accredited organization, the organization must advise Measurement Canada and request that the name of the recognized technician be withdrawn from Schedule A. When there is no longer a recognized technician employed by the organization and that the required steps are not undertaken to add a recognized technician, the organization no longer meets the eligibility requirements of section 9.1.1. The accreditation of the organization will be suspended by Measurement Canada. This suspension will be identified as a voluntary suspension in the list of authorized service providers published by Measurement Canada.

9.2 Appeal process

Measurement Canada accepts appeals, complaints and disputes from organizations that are accredited or are seeking accreditation. Measurement Canada regional directors are the first point of contact for appeals, complaints and disputes. The Vice-President of the Innovative Services Directorate, Measurement Canada is the second point of contact, and the President of Measurement Canada is the third.

9.3 Suspension of accreditation

In instances when an accredited organization does not meet the applicable criteria and requirements, Measurement Canada may suspend all or part of the organization's accreditation. When all of the organization's accreditation is suspended, all of the organization's recognized technicians are automatically suspended as well. When a partial suspension takes place, it may involve the suspension of one or several of the organization's recognized technicians, and/or the suspension of part of the scope for which the organization is accredited.

An accredited organization may voluntarily suspend its accreditation upon request to Measurement Canada.

9.3.1 Reinstatement of accreditation

An organization that has had its accreditation suspended may submit a request to Measurement Canada for the reinstatement of its accreditation. The request for the reinstatement of accreditation must be submitted in writing by the top manager of the organization.

If the suspension of the accreditation was voluntary, the organization must provide appropriate tangible evidence that the program has been fully implemented before Measurement Canada reinstates it.

If the suspension was the result of an enforcement action by Measurement Canada, the organization must demonstrate, through appropriate objective evidence, that it has taken effective corrective actions to address all nonconformances that have been identified and to prevent the occurrence of further nonconformances. The organization must also fully meet all applicable requirements.

Before the reinstatement of the organization's accreditation, Measurement Canada may also require, but not be limited to, one or more of the following:

  • a new application for accreditation on the official application form
  • for weights and measures organizations, one or more practical evaluations for one or more of the technicians that the organization wants to add to its Schedule A
  • the payment by the organization of the audit fees, if applicable
  • for weights and measures organizations, the signing of a new agreement
  • a demonstration to Measurement Canada of the extent to which the organization has mended its ways and the degree to which it has restored the required level of confidence

In all cases, an audit may be required before the reinstatement of the accreditation. Measurement Canada reserves the right to refuse the reinstatement of accreditation following a suspension.

9.4 Revocation of accreditation

In the case of non-compliance with the conditions on which accreditation was initially granted, the organization concerned will be advised of this fact and the accreditation may be partially or fully withdrawn.

Measurement Canada may revoke the accreditation of organizations accredited to perform inspections pursuant to the Weights and Measures Act.

Measurement Canada may revoke the accreditation of organizations accredited to perform inspections under the Electricity and Gas Inspection Act in accordance with the provisions of the act and regulations.

A revocation is permanent and the accreditation will not be reinstated.

9.5 Expansions of scope, minor revisions, additions of locations and additions to the list of recognized technicians

9.5.1 Expansions of scope

An expansion of scope must be accepted by Measurement Canada prior to implementation. A written request for an expansion of scope must be submitted by the accredited organization to Measurement Canada. The request for expansion must be submitted by the organization's top manager as defined in section 2.1 of this standard. Upon acceptance, Measurement Canada will provide the applicant with a written approval of the modification. Requests for expansions of scope may be subject to audit by Measurement Canada.

Expansions of scope under the Electricity and Gas Inspection Act include:

  1. addition of sampling methods or changes to existing sampling methods
  2. changes that require the use of additional measuring apparatus or testing equipment which are different than those already used by the organization and may require different operating procedures
  3. changes to the certification of measuring apparatus or testing equipment such as the addition of test points not included in the existing certificate of calibration
  4. changes to the accreditation status such as moving from utility to service organization status
  5. addition of device types for which verification procedures do not exist, functions that are not currently verified, and test locations

Expansions of scope under the Weights and Measures Act include:

  1. addition of device types
  2. addition of physical standard types
  3. addition of product types;
  4. removal of restrictions
  5. addition of sites

9.5.2 Minor revisions that require Measurement Canada acceptance and apply to electricity and gas organizations

The following are considered minor revisions that require Measurement Canada acceptance only:

  1. addition of models to the accreditation scope which does not require any changes to the quality management system
  2. addition of functions to be verified on a meter which the organization has already been authorized to verify on other meters

Upon acceptance, Measurement Canada will issue a written notification to the applicant.

Additional information on section 9.5.2 in the guide

9.5.3 Minor revisions requiring notification

The following are minor revisions that require written notification but do not require Measurement Canada acceptance:

  1. editorial changes (e.g. grammatical, spelling, wording) to the quality management system documentation
  2. replacement or upgrade of measuring apparatus and test equipment used for the verification of meters within the organization's existing field of accreditation, provided that these apparatus and equipment have been calibrated and certified by Measurement Canada
  3. deletion of scopes of accreditation
  4. addition of staff involved in the organization's quality management system or revisions to the titles of positions

9.5.4 Addition of locations to the scope of accreditation

An organization may expand the scope of its accreditation program to add locations, including locations owned by other organizations, under the following conditions:

  1. a written request that states which specific fields of metrological verification will apply at each location must be submitted by the applicant to Measurement Canada
  2. the applicant must ensure that all aspects of the quality management system at additional locations meet accreditation program requirements
  3. the applicant must submit quality management system documentation for each additional location. The documentation must be approved and authorized by the applicant's senior management and by the additional location's senior management prior to Measurement Canada acceptance
  4. the applicant must demonstrate to Measurement Canada that an acceptable quality management system has been developed and implemented ensuring all requirements from the program elements contained in the accreditation standard are adequately addressed for each additional location
  5. the applicant must include, in their internal quality audit program, the activities and functions taking place at each additional location
  6. the activities and functions taking place at additional locations will be subject to Measurement Canada accreditation, surveillance and product audits
  7. the applicant must ensure nonconformances at the additional locations are adequately addressed. Any necessary enforcement action will be directed to the applicant and the additional location
9.5.4.1 Addition of locations (weights and measures)

An accredited organization applying for an addition of a location or site, under its quality management system umbrella, is not issued a new accreditation certificate and number for this additional location or site.

Additional locations or sites developing their own quality management system, even under the umbrella of an accredited organization, are considered as applying for accreditation and will be issued their own accreditation certificate and number.

9.5.5 Additions to the list of recognized technicians

This section applies under the Weights and Measures Act only and includes the addition of a new recognized technician or an addition to the scope of a recognized technician in the organization's Schedule A.

9.5.6 Outstanding nonconformances and fees

Measurement Canada will not process requests for expansions, additions or minor revisions requiring Measurement Canada regional acceptance if the applicant has not adequately addressed or resolved outstanding nonconformances or has any type of delinquent account with Measurement Canada.

Outstanding nonconformances or outstanding fees may also result in enforcement action such as suspension.

Additional information on section 9.5.6 in the guide

9.6 Changes to accredited organizations

Once granted, the accreditation is not transferable. In the case of a change of the organization's legal entity, the accreditation is no longer valid. The organization must notify Measurement Canada and a new application for authorization of service providers must be submitted to and accepted by Measurement Canada before the organization can proceed to perform any inspection activities.

The applicant must revise their quality management system documentation accordingly and submit the changes to Measurement Canada for acceptance. Depending on the extent of the changes to the organization's quality management system documentation, an audit may be conducted by Measurement Canada.

When an accredited organization changes its structure or address, it must notify Measurement Canada, who will perform an assessment of the changes being made and determine what steps must be taken by the organization to maintain its accreditation.

Additional information on section 9.6 in the guide

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