GEN-02—Adjustments of devices by Measurement Canada inspectors during initial inspections conducted in the field

The copy of this document located on Measurement Canada's website is considered to be the controlled copy.

Category: General
Bulletin: GEN-02 (rev. 2)
Document(s): W & M Act, section 8(b)
Issue Date: 2009-05-01
Effective Date: 2009-07-01
Supersedes: GEN-02 (rev. 1)


Table of contents


1.0 Purpose

The purpose of this bulletin is to define a policy and clarify the circumstances where adjustments can be made to weighing and measuring devices by Measurement Canada (MC) inspectors during initial inspections conducted in the field.

2.0 Scope

This bulletin applies to all devices presented by industry representatives to Measurement Canada inspectors for initial inspection under the authority of the Weights and Measures Act, Regulations, Specifications or authorized Terms and Conditions for specific trade measuring devices incorporating technologies not covered by existing specifications. It does not apply to inspections performed by MC authorized service providers.

3.0 Terminology

Initial inspection refers to the inspection required by paragraph 8(b) of the Weights and Measures Act. It is the inspection of approved weighing and measuring machines, devices, meters, and ancillary equipment prior to their first use in trade.

4.0 Background

As of January 1, 2007, initial inspections of scales, gasoline dispensers, and other weighing and measuring devices used in trade applications are to be performed by MC Authorized Service Providers (ASP). MC will provide initial inspection services under limited circumstances.

It is not the purpose of Measurement Canada to provide facilities and services in support of device modification or adjustment. As well, the degree to which MC inspectors become involved in device modifications or adjustments, and are delayed by such functions during the conduct of inspections and enforcement activities, lowers both the productivity of our inspectors and the level of service we can provide to industry and the public.

4.1 For the purpose of clarity, abuse of this policy would be when a company ceases to test devices to assure they meet the requirements before requesting approval and initial inspection and/or when a company causes delays more frequently than one out of five inspections.

5.0 Policy

5.1 Generally, one minor adjustment may be made to devices during approval and initial inspection tests, provided that significant delays are not incurred. In this regard, the following conditions must be considered when adjustments are made.

5.1.1 A minor adjustment will be defined as one which would not involve a delay of more than 15 minutes to the MC inspector - this provision will apply to all devices whether small, large, simple or complex, regardless of their location.

5.2 In instances where devices are of such a type or situated in locations, where an entire working day is committed to the approval or initial inspection of that device, the MC inspector will await any adjustment or modification provided that such a delay would not commit the inspector to a second day on-site. A typical example of this situation would be when an inspector is required to fly to a location such as Flin Flon, Manitoba. In this instance, the MC inspector would accept any delays which would not preclude departure on the last possible flight back to his/her office on the day that he/she was scheduled to depart. Should delays in these instances be such that the MC inspector is concerned that an extra day may be required, he/she will decide if it would be more cost/operationally-effective to dedicate the extra day to the subject testing, and will seek direction from his/her District Manager, if he/she judges it necessary. This privilege will not be allowed to companies who frequently cause inspection delays.

5.3 In instances where a device is situated more than 50 km outside of an urban area, and/or 50 km away from the normal headquarters of the MC inspector, the inspector will await device adjustments or modifications that will not delay the conduct of his/her activities by more than one hour, or at his/her discretion, a somewhat longer period based upon the time that would be lost by returning to the site at a later date. The MC inspector does not need to consult with his/her District Manager prior to making these decisions, and again, will not allow this privilege to those companies who frequently engender inspection delays.

5.4 If the adjustments or modifications to a device will likely lead to overtime work the MC inspector will consult with his/her District Manager unless arrangements for working possible overtime are made beforehand.

5.5 MC inspectors are expected to make reasonable departures from this policy when special circumstances so require: examples of such occurrences would be when very complex devices are involved or when extraordinary testing arrangements must be made (i.e. product test for belt conveyor scales, rail test cars, large bulk metering plants, etc.). In those instances where extraordinary testing arrangements must be made, the MC inspector will develop mutually-acceptable testing arrangements with industry.

5.6 In all other instances, including all devices located in or within 50 km of major urban areas, and/or within 50 km from the MC inspector's normal headquarters, only the one minor adjustment provision will be permitted, except as allowed under paragraph 5.5, above.

6.0 Revisions

Effective date of the initial version of this bulletin: 1991-09-30

6.1 The purpose of revision 1 was to:

  1. make reference to and include inspections that may be conducted under the authority of authorized terms and conditions for specific trade measuring devices incorporating technologies not covered by existing specifications; and,
  2. revise the bulletin format; renumber sections and make minor revisions to the text in an effort to simplify requirements regarding the adjustments of devices during initial inspections conducted in the field (PBRI2008).

6.2 The purpose of revision 2 is to:

  1. correct any references to gender specific wording
  2. state that this bulletin does not apply to authorized service providers
  3. announce that since January 1, 2007, the ASP have been responsible for conducting initial inspections
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