File a complaint

You may file a complaint if you think you’ve received an inaccurate measurement as part of a purchase. You should always try to resolve the issue before filing a complaint.

Measurement Canada does not:

  • negotiate any compensation
  • process anonymous complaints

What is the subject of your complaint?

  • Gas pump
  • Electricity or natural gas meters
  • Retail food scales
  • Firewood
  • Metric units
  • Pints of draft beer
  • Other
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