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Privacy notice

All personal information created, held or collected by this department is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked for your consent where appropriate.

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The form below is for enquiries only. If you have a complaint, please use the file a complaint form
More information on enquiries


Please select the phrase which applies to your situation: (required)

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Are you a Licensed Insolvency Trustee?
Are you a creditor?
On whose behalf are you making this enquiry?
Does your enquiry relate to one or more specific estates? (required)

*You need to provide either the estate file number(s) or debtor's DOB in order to use the online form.*

What is an estate file number?

A reference number that appears on all official documents filed with the OSB. Also commonly called an “estate number.”

The Office of the Superintendent of Bankruptcy (OSB) will respond to your question within five to fifteen working days of the date it is received, depending on the complexity of the enquiry. If you require a more immediate response, please contact us at 1-877-376-9902.

The information provided by the OSB should not be considered legal advice. For such advice, a person should obtain legal counsel.