C-D-01-G:2011 - Delegation of Authorities Guide

(revised 2011-03-31)

Table of Contents


Revisions Table

This document will continue to be periodically reviewed by Measurement Canada to ensure its effectiveness with respect to its objectives. The following revisions are authorized by:

Alan E. Johnston
President
Measurement Canada

Revision Table
Date of Revision or Addition Language Section Nature of the Revision or Addition
2011-03-31 English and French Throughout the document Changed wording from recertification to certification as document now applies to recertification and initial certification of electricity meter calibration consoles.
2011-03-31 English and French 1.2.3 Added to include the calibration and initial certification of electricity meter calibration consoles.
2011-03-31 English and French 9.7 Moved section 9.8.2 to 9.7.
2011-03-31 English and French 9.8.2 Moved Recertification Process to Training and Evaluation of Personnel Conditions. Replaced section 9.8.2 with Initial Certification Policies.

Previous Revisions Tables

Introduction

This edition of C-D-01-G provides guidance for the application of C-D-01. To facilitate cross referencing to C-D-01 and ISO 9001:2008, this document has the same clause structure as those documents.

The information contained in this supplementary document does not entail additional requirements. This document provides guidance, direction, and clarification regarding the development, implementation and maintenance of quality management systems that are intended to satisfy the requirements contained in C-D-01.

The level of auditing conducted by Measurement Canada to determine compliance with C-D-01 will vary based on the types of organizations that apply. For example, CLAS certified organizations will require less on-site auditing than other types of organizations.

1.0 Scope

The purpose of this document is to give guidance to enable applicants and other users to have improved consistency, clarity and understanding when applying the requirements of C-D-01:2011. However, this guidance document does not add to, or otherwise change, the requirements of C-D-01.

1.1 Applicability

This document gives guidance to the following users:

  • applicants who want to implement the latest version of C-D-01; and
  • parties that need to assess the implementation of the delegation of authorities program.

1.2 Scope of Measurement Canada Delegation of Authorities Program

1.2.1 Calibration and Certification of Temperature, Pressure and Dimensional Measuring Apparatus used in the Natural Gas Sector

All dimensional measuring apparatus types are included that are used in the Natural Gas Sector.

1.2.2 Calibration and Recertification of Electricity Meter Calibration Consoles

No guidance provided.

1.2.3 Calibration and Initial Certification of Electricity Meter Calibration Consoles

No guidance provided.

1.3 Eligibility

No guidance provided.

2.0 Definitions

No guidance provided.

3.0 Responsibilities

3.1 Measurement Canada

No guidance provided.

3.2 Organizations seeking Delegation of Authorities (Applicant)

No guidance provided.

3.3 Fees Payable to Measurement Canada

Appendix 1 of this guide contains additional information relating to fees.

4.0 Quality Management System

4.1 General Requirements

Where the term procedure is used, it is meant to include other mechanisms for describing activities or actions, such as processes, process flow charts, other diagrams, etc.

Determining full compliance to these requirements is a two step process: documentation review and on-site auditing. Quality management system documentation submitted to Measurement Canada for documentation review should demonstrate a commitment to meeting the C-D-01 requirements. Technical procedures should reference the forms that are completed in the process. Evidence that the procedures are effective in meeting requirements is usually confirmed at the time of audit.

Organizations may structure their quality management system documentation in any fashion, as long as all of the identified ISO 9001:2008, and the additional Measurement Canada requirements are adequately addressed.

4.2 Documentation Requirements

4.2.1 General

No guidance provided.

4.2.2 Quality Manual

C-D-01 does not require that the organization document and maintain two separate systems. An organization that has achieved accreditation to the requirements set out in S-A-01 or has received recognition as a CLAS certified organization may enhance its current documentation and system to address only additional requirements.

A gap analysis could be helpful in the identification of areas that need to be addressed.

4.2.3 Control of Documents

No guidance provided.

4.2.4 Control of Records

An organization is normally required to keep records according to the applicable clauses of C-D-01.

Certificates of calibration are to be maintained as required by section 4.2.4 of C-D-01.

5.0 Management Responsibility

5.1 Management Commitment

No guidance provided.

5.2 Customer Focus

No guidance provided.

5.3 Quality Policy

No guidance provided.

5.4 Planning

5.4.1 Quality Objectives

No guidance provided.

5.4.2 Quality Management System Planning

For Product Realization, organizations need only address those areas specified in section 1.2 of these conditions. That is, when planning to address quality planning for calibration and certification purposes, all legal requirements must be implemented within the context of section 1.2, in order to obtain or maintain delegation.

Section 1.2 forms the auditing basis of these conditions, in terms of processes that must be addressed by an organization planning to perform calibration and certification according to the Electricity and Gas Inspection Act.

5.5 Responsibility, Authority and Communication

5.5.1 Responsibility and Authority

No guidance provided.

5.5.2 Management Representative

Measurement Canada Condition

The management representative is responsible for liaising with Measurement Canada on matters relating to the delegation of authorities program and the organization's quality management system.

5.5.3 Internal Communication

Organizations will not be required to establish and document procedures describing internal communication processes. The effectiveness of internal communications will be determined during the audit process.

5.6 Management Review

5.6.1 General

No guidance provided.

5.6.2 Review Input

Organizations will not be required to establish and document procedures describing the management review input process. The effectiveness of management review will be determined during the audit process. Measurement Canada auditors will expect to see all review inputs addressed during the management review process.

5.6.3 Review Output

Organizations will not be required to establish and document procedures describing the management review output process. Measurement Canada auditors will expect to see all review outputs addressed during the management review process, however Measurement Canada auditors will not expect improvements to products that exceed Measurement Canada legal requirements.

6.0 Resource Management

6.1 Provision of Resources

No guidance provided.

6.2 Human Resources

No guidance provided.

6.2.1 General

No guidance provided.

6.2.2 Competence, Training and Awareness

No guidance provided.

6.3 Infrastructure

No guidance provided.

6.4 Work Environment

No guidance provided.

7.0 Product Realization

7.1 Planning of Product Realization

No guidance provided.

7.2 Customer-Related Processes

7.2.1 Determination of Requirements Related to Product

No guidance provided.

7.2.2 Review of Requirements Related to the Product

No guidance provided.

7.2.3 Customer Communication

No guidance provided.

7.3 Design and Development

No guidance provided.

7.4 Purchasing

7.4.1 Purchasing Process

No guidance provided.

7.4.2 Purchasing Information

No guidance provided.

7.4.3 Verification of Purchased Product

No guidance provided.

7.5 Production and Service Provision

No guidance provided.

7.5.1 Control of Production and Service Provision

No guidance provided.

7.5.2 Validation of Processes for Production and Service Provision

No guidance provided.

7.5.3 Identification and Traceability

No guidance provided.

7.5.4 Customer Property

No guidance provided.

7.5.5 Preservation of Product

No guidance provided.

7.6 Control of Monitoring and Measuring Equipment

It is possible for an organization to certify its own measuring apparatus that it uses to conduct final inspections in accordance with S-A-01. In these instances, an organization is to consider how the recall of non-conforming calibration work performed according to sections 9 and 10 of C-D-01, has affected the validity of results for devices inspected using the measuring apparatus in question.

Organizations that apply to receive and/or receive the delegation of authorities to perform calibration and certifications on behalf of Measurement Canada may in some circumstances be able to borrow some certification equipment from the local Measurement Canada district office. The conditions under which the equipment may be borrowed is governed by Bulletin Gen-37.

8.0 Measurement, Analysis and Improvement

8.1 General

No guidance provided.

8.2 Monitoring and Measurement

8.2.1 Customer Satisfaction

No guidance provided.

8.2.2 Internal Audit

The requirement states that auditors shall not audit their own work. In circumstances where this could not be achieved, such as in a small business for example, the organization needs to document the situation and propose a solution(s) to the Measurement Canada regional coordinator in advance. The Measurement Canada regional coordinator will consult with the Innovative Services Directorate to assess the organization's proposed solution(s). It would be expected that the organization would need to revise their documented internal audit procedure. Advice and guidance from the ISO document titled "ISO 9001, For Small Businesses, What to do, Advice from ISO/TC 176", as well the definition of an audit from ISO 9000:2005 and the guidance on independence from section 4 of ISO 19011:2002 should be considered when developing a solution.

The objective will be to ensure that the auditors conducting the internal audit are competent and as independent of the work or processes being audited as possible. The organization should demonstrate how the auditor will achieve objectivity and impartiality during the internal audit to ensure that there will not be any actual or potential conflict of interest.

The solution will be considered effective if Measurement Canada auditors do not find any audit evidence contrary to the internal audit.

8.2.3 Monitoring and Measurement of Processes

No guidance provided.

8.2.4 Monitoring and Measurement of Product

No guidance provided.

8.3 Control of Nonconforming Product

No guidance provided.

8.4 Analysis of Data

No guidance provided.

8.5 Improvement

8.5.1 Continual Improvement

No guidance provided.

8.5.2 Corrective Action

No guidance provided.

8.5.3 Preventive Action

No guidance provided.

9.0 Additional Conditions for the Delegation of Authorities for the Calibration and Certification of Electricity Meter Calibration Consoles

9.1 Purpose

No guidance provided.

9.2 Scope

No guidance provided.

9.3 Definitions

No guidance provided.

9.4 Quality Conditions

See guidance in 4.2.2 of this document.

9.5 Technical Conditions

No guidance provided.

9.6 Monitoring and Measuring Equipment Conditions

No guidance provided.

9.7 Training and Evaluation of Personnel Conditions

Measurement Canada will issue a document indicating the person's participation in the information session which will form part of the organizations quality records. This record should include date, subject matter covered, etc. and should be issued by the person delivering the training.

The purpose of the assessment is to determine the level of competence of the technician. A checklist contained in the Measurement Canada delegation of authorities process is to be utilized for this purpose.

After an organization receives its delegation of authority, it may add trained technicians to its delegation program. Any additional trained technicians will need to be evaluated by Measurement Canada at the earliest possible time, such as the next surveillance audit. After the initial successful evaluation, each trained technician is to be reassessed at least once every three years.

9.8 Recertification and Initial Certification Policies

9.8.1 Recertification Policies

No guidance provided.

9.8.2 Initial Certification Policies

Evaluation criteria is established in the document titled Initial Certification of Calibration Consoles by Organizations Delegated by Measurement Canada.

9.9 Modifications to Electricity Meter Calibration Consoles

No guidance provided.

9.10 Monitoring of Organizations

No guidance provided.

9.11 Certificate Content and Distribution

No guidance provided.

9.12 Modifications of Certificates

No guidance provided.

9.13 Certification of Electricity Meter Calibration Consoles Owned by Other Accredited Organizations

No guidance provided.

9.14 Measurement Canada Conducted Product Audits

Product audits at all organizations with electricity meter calibration consoles are to be done at least once every three years. Not every console is required to be checked every three years. Measurement Canada auditors may request the assistance of a specialist or experienced inspector.

10.0 Additional Conditions for the Delegation of Authorities for the Calibration and Certification of Pressure, Temperature and Dimensional Measuring Apparatus

10.1 Purpose

No guidance provided.

10.2 Scope

No guidance provided.

10.3 Delegation Mechanisms

No guidance provided.

10.4 Quality System Conditions

See guidance in 4.2.2 of this document.

10.4.1 Management Review

No guidance provided.

10.4.2 Records of Calibration Services Provided

As part of its calibration certification activities, an organization will generate calibration certificates. These certificates are considered a quality record. See guidance in 4.2.4 of this document.

10.4.3 Control of Nonconforming Calibration Work

In the implementation of this requirement, the organization should consider how it will handle nonconforming calibration work.

In defining this aspect of the program, consideration should be given to the different processes through which nonconforming work can be identified, such as the review of calibration certificates, internal audits, routine working standard checks and the round robin program.

Organizations should also consider the process for assessing the validity of previous device inspection results when measuring apparatus is found to be out of calibration.

10.5 Technical Conditions

Measurement Canada will evaluate technical aspects of this document by means of recommended practices. These documents are available to organizations that qualify and have applied for this program.

10.5.3 Environmental Conditions

No guidance provided.

10.5.4 Calibration Methodology

No guidance provided.

10.5.5 Validation of Calibration Methodology

No guidance provided.

10.5.6 Estimation of Measurement Uncertainty

No guidance provided.

10.5.7 Monitoring and Measuring Equipment

No guidance provided.

10.6 Calibration Certificates

The following is a sample traceability statement for measuring apparatus:

I, the undersigned hereby certify that the measuring apparatus identified below has been calibrated in the manner prescribed by subsection 7 of the Electricity and Gas Inspection Regulations, and is accurate within the tolerances prescribed by subsection 8 of the said regulations.

10.7 Condition for CLAS Certified Organizations

No guidance provided.

11.0 Delegation of Authorities Process

11.1 General

No guidance provided.

11.1.1 Application for Delegation of Authorities

No guidance provided.

11.2 Evaluation of Applicant's Documentation

No guidance provided.

11.3 Delegation of Authorities Audit

No guidance provided.

11.4 Granting of Delegation of Authorities

Commemorative documents are not produced / issued to applicants that have been granted delegation of authorities.

11.5 Maintenance of Delegation of Authorities

No guidance provided.

11.6 Suspension of Delegation of Authorities

No guidance provided.

11.7 Revocation of Delegation of Authorities

No guidance provided.

11.8 Expansions of Scope and Revisions

11.8.1 Expansions of Scope

No guidance provided.

11.8.2 Minor Revisions Requiring Measurement Canada Regional Acceptance

No guidance provided.

11.8.3 Minor Revisions Requiring Notification

No guidance provided.

11.9 Expansion of Scope / Outstanding Nonconformances

No guidance provided.

11.10 Changes to Delegated Organizations

No guidance provided.